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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

According to Gartner , B2B buyers today spend only 5% or 6% of their time with sales reps while comparing multiple suppliers. Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Train your employees.

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10 Strategies to Harness the Power of AI and Beyond in Sales

Lead Forensics

Studies by Gartner reveal that companies that leverage AI for customer sentiment analysis experience increased customer retention rates, as they can address issues before they escalate and foster loyalty through proactive communication. Amazon Comprehend: Provides sentiment analysis capabilities as part of Amazon Web Services (AWS).

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Why we care about B2C marketing: A guide for marketers

Martech

We’ll also take a look at the ecommerce giant Amazon, one of the titans of B2C digital marketing, and what made it an industry leader. . A word about Amazon. Amazon is not only a leader in marketing itself but in providing marketing support and platforms through which its sellers market their own shops and products.

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Supply chain woes for the holiday season?: Tuesday’s Daily Brief

Martech

Like the email from an airline encouraging me to book a flight at a time when U.S. Or the emails from an airline suggesting I re-book with them the week after they canceled my flight and offered no replacement (airlines seem to be especially good at aversive messaging).

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New Book: Evolved Selling - Optimizing Sales Enablement in the Age of Frugalnomics

The ROI Guy

A recent Gartner study found 94% of the respondents have participated in a buying cycle where the effort was canceled before the purchase was completed. Order now from Amazon: [link]. Unfortunately, 84% of B2B buyers report that purchase decisions take longer than expected – twice as long for most.

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5 Must-Follow B2B Sales Influencers

Zoominfo

Jeb is also a renowned author, having written eight hard-hitting books on sales development, including the best-selling, Sales EQ: How Ultra-High Performers Leverage Sales Specific Emotional Intelligence to Close the Complex Deal. In fact, her latest book, The Sales Development Playbook , was an Amazon #1 bestseller!

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Sales Pipeline Radio, Episode 252: Q & A with Carla Johnson @CarlaJohnson

Heinz Marketing

Spotify , iTunes , Blubrry , Google Play , iHeartRADIO , Stitcher and now on Amazon music. Join Carla and I as we dive in and discuss her new book Re:Think Innvoation , balancing continual ideas while operationalizing innovation, the relationship between innovation and fear, and how to create a culture of innovation on your team.

B2B Sales 106