Remove Acquisitions Remove Churn Rate Remove Generation Remove Lead Generation
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Deepening B2B customer relationships with “the funnel beyond the funnel”

Biznology

I’ve long observed that B2B marketers focus too much on lead generation, and not enough on current customer expansion and retention, which is, after all, where the bulk of profits lie. When asked, the typical B2B marketer will say that 80-85% of their effort goes to customer acquisition. This is a mistake. What’s that?

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40 Marketing KPIs Your Team Needs to Track

Zoominfo

Although the company budget affects all departments, these specific KPIs pertain to marketing teams (and therefore sales, too): Customer acquisition cost (CAC) or Cost per acquisition (CPA) Return on investment (ROI) Return on ad spend (ROAS) Cost per click (CPC) — advertisement Marketing spend per customer.

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Customer Acquisition vs. Customer Retention: What Should You Focus On?

SmartBug Media

This particular question came up often and has continued to come up frequently: “What should my efforts, both marketing and business in general, be focused on when it comes to customer acquisition versus customer retention?”. Customer Acquisition Drives Growth. You will always have customer churn.

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Is Your B2B Marketing Working? These 10 Metrics May Hold the Answer

Marketri

They mostly focus on lead generation (a top objective for many B2B companies), but they’re also high-level indicators of how well your marketing is contributing to your business goals. For instance, organic traffic (which comes through search engines) might convert differently than traffic generated by paid ads.

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Content Marketing KPIs for Your Content Strategy

ClearVoice

For example, they can help figure out how well content is: Generating leads Boosting website traffic Improving brand awareness Converting leads to paying customers Getting visitors to view, download, or share specific content Effective use of KPIs also provides a way to measure progress and communicate success to stakeholders.

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Product-Led Growth: The Strategy Everyone Is Watching

Heinz Marketing

But, to generate revenue, you have to strike a balance. Because ease of use is a primary tenet of product-led growth, acquisition and the point of activation can widen. What is your churn rate? A high churn rate signals there’s a hiccup with your product that customers can’t overcome. Lead Generation.

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Customer Acquisition vs. Customer Retention: What Should You Focus On?

SmartBug Media

This particular question came up often and has continued to come up frequently: “What should my efforts, both marketing and business in general, be focused on when it comes to customer acquisition versus customer retention?”. Customer Acquisition Drives Growth. You will always have customer churn.