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14 Ways to Improve Customer Loyalty During COVID-19

Single Grain

Customer loyalty is a measure of how satisfied your customers are and how likely they are to share their experience with others: Existing customers are 70% more likely to buy a product or service than a new client. The performance of every company is now measured online (or will be soon), so you can’t really ignore customer loyalty.

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Bark, Meow, Tweet: What Our Pets Can Teach Us About Digital Marketing

KoMarketing Associates

Instead, build your customer base by listening to and engaging with your audience; doing so will establish positive word-of-mouth messaging, customer loyalty, and repeat business. There may be plenty of “Liams” out there, but be careful not to make your customers feel that you regard them as just one piece of the pie.

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10 Brands Show Us How Email Marketing is Done

PureB2B

Furthermore, a study by Custora found that customer acquisition through email quadrupled from 2009 to 2013, with the 2009 benchmark set at 7%. It allows you to build a foundation of loyalty within your marketplace. Customers will also feel valued if they can see that your brand understands the importance of their opinions.

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Can CMOs Master The Customer Experience For Hispanic Shoppers?

Buzz Marketing for Technology

The failure to listen can have the most negative consequences on brand engagement, loyalty and most important, online and mobile sales. Perhaps even more relevant for online marketers is that Hispanics are actually more likely to seek advice and opinion before making a purchase, including both face-to-face and mobile and social channels.

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10 Brands Show Us How Email Marketing is Done

PureB2B

Furthermore, a study by Custora found that customer acquisition through email quadrupled from 2009 to 2013, with the 2009 benchmark set at 7%. It allows you to build a foundation of loyalty within your marketplace. Customers will also feel valued if they can see that your brand understands the importance of their opinions.

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User Generated Content: How to Use It, Share It, and Love It

Vidyard

It creates a personal connection between a brand and its customers because these customers feel that their opinions are heard and valued. You get more content marketing without expending a lot of resources or budget, and you increase your ROI, as well as the engagement and loyalty of your customers. So…UGC is a win for marketers.

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The Economics of Fandom: How Brand Dedication Drives Revenue

Convince & Convert

What are your opinions on BTS fandom? According to the Hyundai Research Institute , BTS has generated billions of dollars since their inception in 2013, primarily from album sales, concert ticket sales, and social media activities. Forget influencer marketing, UGC partnerships, and loyalty programs.