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SMS Marketing Platforms: Klaviyo vs. Attentive

SmartBug Media

Over the past few years, SMS marketing has emerged as one of the most important strategies for direct-to-consumer and e-commerce brands. Not only is this a highly personal channel, but the open rates and conversions rates are higher than other modes of communication, such as email and social media. The Pros of Attentive.

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Multi-channel Content Marketing: How to Repurpose, Organize and Scale your Digital Campaigns

DivvyHQ

In an age where audiences are fragmented, you can't afford to be a one-channel brand. Today, consumers browse through multiple channels and touch multiple platforms while interacting with brands. Here's how to execute a multi-channel content marketing approach from Ahmad Benguesmia, founder of Bengu.

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9 Chatbot builders to enhance your customer support

Sprout Social

Multi-platform integration Customers engage with businesses online in many ways, such as through messaging apps, social media and websites. Multi-platform integration ensures that your chatbot provides a consistent and cohesive experience, regardless of where the interaction starts.

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Seven Ways to Increase Your Brand Influence

Webbiquity

Practice Proper Channel Management. Brands compete for the attention of their customers in real-time, across various channels. An effective way to circumvent this problem is to practice proper channel management. Check their Amazon app or social media sites for reviews from other customers.

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The 9 best reputation management services for your brand in 2024

Sprout Social

Whether it’s an unfavorable comment, review, social media post or press mention, without action, these incidents can spread like wildfire online and become a full-blown PR crisis. 3 benefits of using a reputation management service News travels fast in today’s ‘always-on’ social media landscape.

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ChatGPT goes enterprise and other AI martech releases this week

Martech

SOCi ’s AI-powered Genius Social/Engagements helps multi-location enterprises quickly generate personalized, on-brand responses to all social media engagements. The new solution extends SOCi Social and uses AI to create consistent, customized engagements that resonate with local audiences and protect brand reputation.

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2023 Predictions: Experience, Ecommerce and Transformation

Martech

as well as the messages they give to brands through email, social media, and even what they say to chatbots. In 2023, we’ll see more retailers adopt technology that powers checkout on any digital and physical channel to meet shoppers where they are most engaged,” said Jay Myers, cofounder of Bold Commerce. “As

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