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How Salesforce Is Using AI For Content Marketing in 2024

Salesforce Marketing Cloud

For many content marketing teams, last year started with “What the heck is generative AI?” At Salesforce, 2023 was the year our content marketing team started playing around with generative artificial intelligence (AI). And that’s no surprise: These AI tools are in their toddler phase. In 2024, 7.5

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Salesforce tries to grab AI talent from the OpenAI maelstrom

Martech

Salesforce CEO Mark Benioff is hoping to turn OpenAI’s chaos to his advantage, offering to at least match the compensation of any AI experts willing to join the CRM giant. Send me your cv directly to ceo@salesforce.com. If Benioff can pick up some personnel it would be a PR win and a big boost for its own AI efforts.

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Email marketing 101: The five basics

Martech

Even if you go this way, mind that it’s important to keep a human touch in your marketing and sales communications while optimizing your processes. Here’s how: Use the “normal” email name Ditch the generic “no-reply” addresses — they scream automation and do little to inspire trust. No wonder many companies go for automation.

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4 Ways New Data Cloud Features Help You Personalize Ads by Salesforce

Martech

Our community came together in December at World Tour New York to learn about the latest marketing innovations and how to reach customers better. Companies are now prioritizing first-party customer data in their marketing campaigns. This leads to customer trust, as well as compliance with privacy regulations.

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Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships

Engagio

.” – Philip Kotler, American marketing author, consultant, and professor emeritus. High customer retention rates indicate satisfied customers who trust the business and will likely continue purchasing products or services. Customer retention: the ability of a business to keep its existing customers. Here are a few (10) ways.

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How to adapt your marketing for the new era of data analytics by Salesforce

Martech

It’s no stretch to say the marketing data landscape has changed quite a bit over the past two years. For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. How are companies succeeding in this new era of marketing?

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For Whom the Bell Tolls: What the D&B/Lattice Acquisition Means for B2B Marketers

Rev

In a post on the D&B website sharing this news, Lattice is positioned as a ‘ leading AI-powered customer data platform, enabling B2B organizations to scale their account-based marketing and sales programs across every channel.’. Account-based marketing? Oh, hells yes. But what does this mean, really? Change is a given.