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Putting customers first: The key to successful customer data exchange

Martech

Research Specialist, covering Consumer and Culture Insights in the Gartner Marketing Practice. One-third of consumers use app and system settings to deny data consent, per a 2023 Gartner survey. Gartner research has shown that customers who sit on the data-sharing fence can be influenced to provide more in exchange for the right value.

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How CMOs Can Keep Marketing Organizations Agile in Changing Times

Marketing Insider Group

To remain agile during uncertain times, you should focus on short-term planning, consider outsourcing to fill talent gaps, be proactive, and prioritize building brand loyalty over winning new customers. Make Short-Term Plans. One key strategy is planning for a shorter term than you have in the past. Remain flexible and nimble.

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What could disrupt the future of generative AI?

Martech

GenAI and the foundation models on which it rests are currently at the dizzying peak of the Gartner hype cycle. If Gartner’s model is sound, those tools may be about to plunge into the “trough of disillusionment” before emerging a few years hence on a plateau of useful productivity. Surely not. That’s a big obstacle.

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11 Digital Marketing Trends for Growing Your Business in 2021

Marketing Insider Group

73% of CMOs interviewed in a recent Gartner study predict the pandemic’s negative ramifications on our society will be short-lived. Source: Gartner. Reframe your point of view as market conditions change. Source: Gartner. Despite the turmoil, many businesses remain optimistic heading into 2021. Remain adaptable.

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3 steps to determine if AI is the answer to your problem

Martech

The Gartner Hype Cycle You need someone to evaluate the AI tools in the marketplace, do an RFP or product evaluation, onboard the tools, train the marketing team on how to use AI, and manage the vendor. Do you have the foundational pieces of your marketing efforts in a condition conducive to AI? If not, start there. Get MarTech!

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How to optimize your marketing budget: Do more with less

Sprout Social

With an economic downturn looming, it’s not surprising around 75% of CMOs report being asked to do more with less in a Gartner survey. Do your research You need to be aware of the market conditions to allocate the right marketing budget. Managing social media and other marketing channels in this economy can be challenging.

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The CMO’s practical guide to personalization

Martech

The modern challenges of personalization Up to 60% of marketing leaders anticipate challenges in balancing customer data collection with privacy concerns, according to Gartner. It’s crucial to manage expectations, understanding that this is a long-term investment requiring patience. But the journey doesn’t end here.