Customer Service Automation: How To Achieve Seamless Customer Support
Mailmunch
APRIL 6, 2021
Online sales in June 2020 saw global growth rates of 76% Year-over-Year due to store closures and people ordering online to avoid physical contact. For example, let’s take e-commerce giants Aliba, Amazon, eBay – all dealing with extremely high volumes of orders and refund claims. What is automated customer service? .
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