Customer-Centric Growth: Unlock 7 Success Factors
Vision Edge Marketing
SEPTEMBER 19, 2023
A recent PWC survey found that a consumer’s top reason for leaving a brand is typically related to experience — 37% say it’s because they had a bad experience with the product or service itself. A recent study by Berkley, companies reported a “very mature” level of customer-centricity experienced 2.5X
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