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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? This leaves no doubt that your company’s success largely depends on your customer support. And it’s exactly why you should focus on providing holistic customer service through social media.

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AI and marketing: What the stats show

Martech

There are a lot of stats out there about marketing and artificial intelligence. Mailchimp 2023) 88% of marketers believe their organization must increase its use of automation and AI to meet customer expectations and stay competitive ( Mailchimp 2023) 54.5% HubSpot 2023 ). Unfortunately, many of them are (gasp!) In your inbox.

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Nine Social Media Marketing Stats You Can Use

Webbiquity

Here are three key findings from recent research, supported by nine useful social media stats, and recommendations on what to do with this information. 59% of Americans with social media accounts think that customer service through social media has made it easier to get questions answered and issues resolved. Small Business Trends ).

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B2B Marketing Stats for 2022 and Beyond

BOP Design

We may not have all the answers, but we’ve done some research, called on some great sources, and compiled a list of B2B marketing stats for 2022 and beyond. If you need to convince your C-suite or manager to set aside money, time, or other resources for your B2B marketing efforts, these stats should help. Source: HubSpot).

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Six Insights (And One Inspiring Conclusion) from 27 Beneficial B2B Marketing Stats and Facts

Webbiquity

Marketing is increasingly charged with managing not just communications and lead generation, but the end-to-end customer experience. Here are half a dozen insights from 27 B2B marketing stats facts compiled from recent studies, plus one key conclusion no B2B marketer will want to miss. HubSpot ). LinkedIn Pulse ). KoMarketing ).

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Content Marketing in 2023: 35 Stats You Should Know

ClearVoice

Here are some key content marketing statistics to keep in mind when crafting your content marketing strategy for 2023: Account-based marketing statistics Account-based marketing (ABM) uses highly targeted campaigns to turn prospects into customers. The post Content Marketing in 2023: 35 Stats You Should Know appeared first on ClearVoice.

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20 Stats That Make the Case for Sales Automation

Hubspot

Maybe, you lost valuable time hashing out a meeting time with a potential customer. Here are some stats that give some perspective on why that's happening — facts and figures that make the case for sales automation. Sales Automation Stats. HubSpot ) 2. HubSpot ) 3. Sales Automation Stats. HubSpot ) 2.

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