20+ CRM Stats You Need to Know for 2021
BenchmarkONE
SEPTEMBER 17, 2020
An immensely competitive space in B2B and SaaS is customer relationship management (CRM) software. It’s one of the most defining forms of technology in the past decade. In fact, 91 percent of companies with more than 11 employees now use CRM software. However, 18 percent of salespeople still don’t know what a CRM tool is. .
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