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What if CRM had not been invented?

ViewPoint

James Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint. So the question this week is, “What if Customer Relationship Management ii had not evolved, where would we be today?”

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Avoiding Cascading Zipper Failures between Marketing and Sales

ViewPoint

James Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint. Of course what I am thinking about are the functions of sales and marketing. No lead management system. No marketing automation system.

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Reading the Hype Meter for Customer Experience Management

Customer Experience Matrix

Dale Wolf’s comment on my Wednesday post suggests hopefully “it could be that CEM recognition is about to get its due” based on the increasing frequency of “customer experience manager” as a job title. So far as I recollect, Customer Experience Management hasn't had its cover yet. But no Customer Experience Management for Dummies.

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Sales Pipeline Radio, Episode 93: Q&A with Scott Salkin

Heinz Marketing

Late in 2015 we started producing a bi-weekly radio program called Sales Pipeline Radio , which runs live every other Thursday at 11:30 a.m. It’s just 30 minutes long, fast-paced and full of actionable advice, best practices and more for B2B sales & marketing professionals. By Matt Heinz, President of Heinz Marketing.

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What are DMPs? And why you need to combine DMPs with DSPs

Bannerflow

DMPs, or data management platforms, should be at the heart of your digital advertising. Plus, the benefits both offer digital advertisers when used in conjunction with a creative management platform (CMP). What is a data management platform (DMP)? Essentially, DMPs help brands to manage and activate their data.

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New developments in B2B marketing list acquisition

Biznology

Photo credit: Wikipedia. To reach cold prospects among business audiences, sales and marketing teams often begin by developing a list of prospective targets. Response files created as a by-product of other businesses, like catalog/e-commerce sales, seminars, trade organization memberships, or magazine and newsletter subscriptions.

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Terminus Acquires GrowFlare to Give B2B Marketers the Data They’ve Been Missing

Terminus

If you’re reading this you’re probably a B2B marketing or sales person and you might not be familiar with “psychographics,” so here’s the Wikipedia page. For Terminus customers, this is also going to bring sales and marketing closer together. It’s why consumer marketing is so spooky-good these days.