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Hubspot CRM Migration Checklist (for a Hassle-Free Move)

Spiralytics

Does your company use Customer Relationship Management (CRM) Software? The primary purpose of them is to help businesses store and manage customer data, such as contact information, buying history, and customer preferences, in a centralized system. So, why choose Hubspot as your new CRM Software?

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Contact Center Automation: Your Guide to Efficiency and Customer Happiness

Salesforce Marketing Cloud

Contact center automation can help you deliver personalized, efficient, and complete service — all while reducing costs for your business. When you automate processes in your contact center, your agents can work more efficiently and provide better support for customers with more complex issues.

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AI For Small Business is Here — Get Ready With These Tips 

Salesforce Marketing Cloud

Artificial Intelligence (AI) is here to redefine the tech world, poised to revolutionize small and medium-sized businesses ( SMBs ) through optimizing operations and enhancing employee efficiency. Although originally explored by large enterprises, AI is now also transforming the way small businesses work.

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What is Lead Scoring for Marketing and What Are the Benefits?

Act-On

All you know about the person sitting across from you is their name, maybe what they do for a living, and that your cousin Susan thinks you might get along. Marketing and sales teams usually manage lead scoring within their marketing automation and CRM software, and lead metrics are divided into two categories: implicit and explicit.

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8 Must-have E-commerce Tools to Communicate With Customers

SendX

Add to the equation that customers today have no problem with scrapping a purchase because of bad service , and it’s clear that your business depends on communication much more today than it would have even five years ago. Here are some of the best e-commerce tools you should incorporate in your business right now!

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The 7 Best Small Business CRMs of 2020

BenchmarkONE

Having a reliable and intuitive small business CRM is crucial. Small businesses typically have a limited team and resources, and a CRM is one simple tool that can help in numerous areas. The right CRM helps with more than just sales. BenchmarkONE. or if your clients do.

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How CRM Changes the Customer Experience

GreenRope

How CRM Changes the Customer Experience. Customer experience is a top priority for any business looking to succeed in the digital marketing world. Customer experience affects all areas of your business. Customer experience affects all areas of your business. Let's get started! Accurate Data Collection.

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