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10 Ecommerce Trends That Will Influence Online Shopping in 2024

Salesforce Marketing Cloud

Some ecommerce trends and technologies pass in hype cycles, but others are so powerful they change the entire course of the market. Artificial intelligence is boosting efficiency There’s no doubt about it: Artificial intelligence (AI) is changing the ecommerce game. That’s where data management and harmonization come in.

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5 Ways Generative AI Is a Game-Changer for Ecommerce

Salesforce Marketing Cloud

AI has been improving ecommerce for years. But now, the use of generative AI in ecommerce is revolutionizing customer experiences. While use cases for generative AI in ecommerce are still emerging, here are five examples of how the technology is being applied today. Summer vacation? Sorted, with a little help from AI.

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Why Your Email Marketing and CRM System Should Be Best Friends

Vision6

Your CRM system is a treasure trove of customer data, audience insights, and marketing opportunities. You’re all over CRMs, and you’re likely using one right now to manage your customer database. You’re all over CRMs, and you’re likely using one right now to manage your customer database. But you probably know this, right?

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Use CRM Payments to Streamline the Sales Cycle and Delight Customers

Hubspot

Your CRM manages customer and lead relationships and provides context about their challenges, goals, stage of the buyer’s journey, past conversations, purchase history, and more. If you’re a HubSpot user , your CRM is also connected with your sales, service, marketing, and operations software. Can a CRM help with that?

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The Generative AI Stories You Cared About Most in 2023

Salesforce Marketing Cloud

In the enterprise world, generative AI has shaken up fields from marketing and sales to service and ecommerce. How can you stay on top of all these inquiries in the most efficient way? 5 Ways Generative AI Is a Game-Changer for Ecommerce Predictive AI has been used in ecommerce for years. Here’s our advice.

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Why You Should Consider Magento as Your B2B eCommerce Platform

ATAK Interactive

There are more than a few popular eCommerce platforms that B2B businesses around the world rely on day in and day out. Enter Magento: the Open Source eCommerce platform with the added benefit of a global ecosystem of implementation partners. Many just fail to scale appropriately when the time comes to grow your business.

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Why CRM and automation platforms go hand in hand

ClickZ

Having a library of email templates available in your CRM streamlines the communication process and shaves so much time off drafting an original email every time a lead or a customer needs to be contacted. SEO assistance is a game changer in the CRM industry. Essential marketing features of a CRM. Leveraging automation.