CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way
Customer Experience Matrix
APRIL 26, 2024
Of course, we are just one voice among many, and are easily drowned out by vendor promotions. Funneling all customer list creation through a CDP is one way to avoid breaking privacy rules. So, unfortunately, some of that confusion persists to this day. Where do you see the industry headed next?
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