Remove case

Chris Koch

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The crisis of buyer information in B2B and how to fix it

Chris Koch

Generally I think we can say that the trend and sentiment among B2B buyers is to hand over less information over time rather than more. So how to stave off this impending crisis of buyer information? What was interesting to me is that this is even the case when they don’t interact directly with the IBMer on the page.”.

B2B 100
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The crisis of buyer information in B2B and how to fix it

Chris Koch

Generally I think we can say that the trend and sentiment among B2B buyers is to hand over less information over time rather than more. So how to stave off this impending crisis of buyer information? What was interesting to me is that this is even the case when they don’t interact directly with the IBMer on the page.”.

B2B 100
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How to establish a voice of authority in a blog

Chris Koch

If that’s the case, great. In this case, just showing how smart they are won’t cut it. If your SME is a person who loves to collect information, then becoming an aggregator is a route to trust. It would be wonderful if your bloggers were the only experts writing about their fields. Stop reading. SMEs need an angle. Aggregator.

SME 100
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When does content need to be mobile?

Chris Koch

We got a question this week from an ITSMA client asking about developing a business case for creating mobile applications for their website content. I said that I haven’t seen any of those business cases yet. And I don’t think I ever will. We’re seeing mobile be part of an integrated approach to social media, not as a standalone.

Wiki 100
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7 reasons why social media success has nothing to do with social media

Chris Koch

ITSMA research shows that 66% of buyers seek information themselves rather than waiting to hear from providers. They seek that information through search: 79% of c-level executives do at least three searches per day. But I talk to them all the time and I know that’s not the case for most of them.

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7 reasons why social media success has nothing to do with social media

Chris Koch

ITSMA research shows that 66% of buyers seek information themselves rather than waiting to hear from providers. They seek that information through search: 79% of c-level executives do at least three searches per day. But I talk to them all the time and I know that’s not the case for most of them.

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Should we stop marketing to the CIO?

Chris Koch

Perhaps, but in most cases, CIOs were crucial to making sure that the deals didn’t completely fall apart. In our ITSMA Webinar How Cloud Computing Will Change Marketing last week, one of our guests made a bold prediction: Major IT services deals will, in the future, bypass IT. They are too important not to be made by the business.