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The Path to B2B Personalization at Scale: Using Content AI, Automation and Analytics to Optimize Journeys

Heinz Marketing

However, achieving personalization at scale can be challenging, especially as B2B buyers become increasingly anonymous and elusive. Content intelligence refers to the use of content AI, automation, and analytics to optimize B2B buyer journeys and customer experiences. This is where content intelligence comes into play.

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The Path to B2B Personalization at Scale: Using Content AI, Automation and Analytics to Optimize Journeys

Heinz Marketing

However, achieving personalization at scale can be challenging, especially as B2B buyers become increasingly anonymous and elusive. Content intelligence refers to the use of content AI, automation, and analytics to optimize B2B buyer journeys and customer experiences. This is where content intelligence comes into play.

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How to Use Intent Data to Identify Sales-Qualified Leads (SQLs) and Win More Deals  

Only B2B

Let’s spotlight findings from the Forrester 2023 report on B2B Intent data : Over 85% of companies report tangible benefits from employing intent data. Content downloads: Retrieving white papers, case studies, or ebooks relevant to your offerings indicates a strong desire to learn more.

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MASTER THE ART OF CONTENT MARKETING TO BOOST YOUR REVENUE PERFORMANCE

Mereo

Your buyers desire meaningful content that is shares keen insights and is backed by facts (statistics, client testimonials). In fact, Forrester estimates that 65% of produced marketing assets go unused because they are irrelevant. On top of this, content marketing is notorious for consuming valuable resources.

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How Sales Teams Can Use Intent Data To Improve Their Sales Prospecting

NetLine

Criteria like content engagement, webinar registrations, and search queries can be vital indicators of a prospect’s position in the buyer journey. Per a survey from Forrester and Adobe , the majority of B2B buyers have an expectation of personalization throughout their journey.

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Measuring Customer Experience for B2B Marketers

Oktopost

Customer Experience is the perception or impression an organization gives through its customer interactions during the buyer journey. The B2B CX must emphasize how your solutions can solve buyers’ problems and demonstrate that utility throughout the pre-sale buyer journey. . What is Customer Experience (CX)?

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Bridging The Sales and Marketing Gap

PathFactory

Top industry analysts like Forrester have been following this disconnect for years, and found that highly aligned companies grow 19% faster and are 15% more profitable. Marta has no idea if her content can be attributed to revenue or closed deals; she doesn’t even know if her content is helping move people through the buyer journey.