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Chris Koch

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The crisis of buyer information in B2B and how to fix it

Chris Koch

The “voluntary policing” being done by the ad industry today online is at best an uneasy truce with an internet public not yet bothered enough, too lazy, or too uniformed to do anything about shutting off the cookie oven for good. So how to stave off this impending crisis of buyer information? What do you think? If so, how?

B2B 100
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The crisis of buyer information in B2B and how to fix it

Chris Koch

The “voluntary policing” being done by the ad industry today online is at best an uneasy truce with an internet public not yet bothered enough, too lazy, or too uniformed to do anything about shutting off the cookie oven for good. So how to stave off this impending crisis of buyer information? What do you think? If so, how?

B2B 100
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16 best practices for creating customer councils

Chris Koch

Use the Chatham House rule: “When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed.”. Limit the number of members—no more than 25 at each meeting.

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16 best practices for creating customer councils

Chris Koch

Use the Chatham House rule: “When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed.”. Limit the number of members—no more than 25 at each meeting.

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Is ghost writing in social media right or wrong?

Chris Koch

As I say in the SCN post and as I’ve mentioned here plenty of times, I think we are kidding ourselves if we think that many of our best SMEs are going to take the time to blog. One of the best aspects of social media is the opportunity to put ideas to the community and gather feedback. Others call it ghost writing.

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How to create B2B social media policies

Chris Koch

The best documents don’t just tell employees what not to do; they also tell them what they should be doing to further the marketing goals of the company. People need to know that taking personal responsibility for their actions is the best guideline of all. The best retort to criticism is factual evidence to the contrary.

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7 reasons why social media success has nothing to do with social media

Chris Koch

ITSMA research shows that 66% of buyers seek information themselves rather than waiting to hear from providers. They seek that information through search: 79% of c-level executives do at least three searches per day. 9 attributes of the best thought leadership content (christopherakoch.com). Marketers can handle all that stuff.