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9 Chatbot builders to enhance your customer support

Sprout Social

Its no-code approach and integration of AI and APIs make it a valuable tool for non-coders and developers, offering the freedom to experiment and innovate without upfront costs. Amazon Lex Amazon Lex offers deep learning technologies for conversational AI to improve user interactions with sophisticated, lifelike bots.

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Reputation Adds Messenger API Support for Instagram

Nuvi

. – June 2, 2021 – Reputation , the global leader in reputation experience management, today announced that it will be among the first Customer Experience vendors to integrate Messenger’s new Messenger API support for Instagram into its platform. Visit reputation.com to learn more. Media Contacts . Colette McLaughlin.

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5 Disruptions to Marketing, Part 2: Microservices & APIs (2018 Update)

chiefmartech

MICROSERVICES & APIS (2018 Update). Microservices & APIs — these cloud-based solutions have evolved from closed, monolithic applications with solely human UIs into more open services that also expose APIs for other software applications to interact with them and mash those capabilities together into whole new solutions.

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What is an identity resolution platform?

Martech

The walled gardens challenge Marketers are also losing access to large pools of potential customer data due to the creation of “walled gardens” by Google, Facebook and Amazon. APIs for third-party system integration. These closed ecosystems enable the marketplace providers to maintain control of user data.

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Lexer Grows Its Customer Data Platform from Social Listening Roots

Customer Experience Matrix

The system gathers data from Facebook and Instagram public pages and from the Twitter follower lists of clients’ brands. There are standard integrations with Facebook, Twitter, and Google Adwords advertising campaigns. External systems can also use an API to read the Lexer data, which is stored in Amazon Elastic Search.

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What to look for when buying AI marketing technology

ClickZ

Manychat is a chatbot for your Facebook Messenger. Smartloop enables automated conversations on Facebook Messenger, website and more. Botsify can be used on Slack, Facebook Messenger and website. Google Cloud Vision API integrates image recognition by leveraging an API. It collects user data in forms.

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5 eCommerce Trends to Watch in 2022

Conductor

Strong YoY increases for enterprise resource management (ERP) solutions, express tracking, and integration-related searches reflect another big trend in eCommerce today: the use of application programming interfaces (APIs). Facebook now offers retailers and consumers video-infused Live Shopping options.

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