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5 Trends for the Future of Marketing in 2020 and Beyond

Marketing Insider Group

Nobody can say with 100% certainty what the future of marketing will look like, but industry professionals can offer useful insights and predictions into some of the possibilities that might be available in the coming years. As marketers, it’s important for us to keep an eye on statistics, research, and trends in data to spot opportunities.

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How contact tracking tech can reconnect brands with former customers

Martech

You may have great clients, loyal to your product or service, but how do you stay in touch with them when they switch jobs? Our customers love our technology and our service team. We’ve got thousands of customers, but marketers switch companies every couple of years. The right tool for the job.

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IBM Interact Adds Interactions to Enterprise Marketing Management

Customer Experience Matrix

My continuing tour of real time interaction managers landed with the good folks at IBM two weeks ago, where I caught up with what’s now IBM Interact. The general trend of the changes has been closer integration with other components of the IBM/Unica marketing suite.

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Orchestrators: the second key persona for modern marketing operations leaders

Martech

This 4-part series presents a framework that helps rationalize the roles and responsibilities modern marketing operations leaders are taking on. Two years ago, marketing technology pioneer and chiefmartec.com editor Scott Brinker outlined the four key responsibilities of marketing technologists, summarized here.

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Bottlenose Offers Real-Time Trend Intelligence For Social Media and Beyond

Customer Experience Matrix

I had an interesting briefing a few weeks ago from Bottlenose , which sells what it calls a real-time “trend intelligence” system. But the technology to make this happen is mind-bogglingly complex, since it includes real-time ingestion of diverse data types, several levels of natural language processing, and sophisticated trend detection.

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Media Insights: Interview With Kyle Alspach, Senior Editor at CRN Focused On Cybersecurity

Walker Sands

Before that, Kyle was a reporter at VentureBeat covering cybersecurity news for technical decision-makers in the enterprise. And from 2010 to 2014, Kyle covered energy, technology and venture capital for the Boston Business Journal. In terms of CRN’s audience, Kyle said, “a really good list we have is the Solution Provider 500.

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Two themes for martech stack leaders: collaboration and integration

chiefmartech

Earlier this autumn, Real Story Group convened two-dozen martech/CX stack owners from among our larger subscribers for two days of confidential discussions around what’s working well (and less well) within their enterprises. Another key trend is a brewing backlash against “agile.” ” This seems counter-intuitive.