Tony Zambito

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Reboot Buyer Insights To Drive B2B Growth

Tony Zambito

The advent of CRM, Sales Automation, and Marketing Automation has produced voluminous data. Your Analytics Tell A Story Of The Past Only. The capabilities to produce analytics has been expanding at an exponential rate. At issue is much of analytics remains tactical.

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Macro Trends Transforming the Buyer Experience

Tony Zambito

Recently, I had an engaging conversation with Lauren Carlson, a CRM Analyst with   Software Advice , as well as read her article Tailwinds for Marketing Automation Software posted on The Software Advice Blog.    Increasing the span of engagement and assessment that buyers and marketers intersect at. 

Trends 100
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Are Your Buyer Personas Data Overkill?

Tony Zambito

Yes, buyer profiling can be helpful for sales and marketing automation, for instance. Lost in this cycle are any true buyer insights that can transform marketing. The importance of customer segmentation, buyer profiling, and marketing automation cannot be overstated. Why do I say labeled in name only ?

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The Four Elements of Buyer Experience Ecosystem Thinking

Tony Zambito

Technology : B2B leaders today will need to be mindful of how to assess and integrate sales enablement and marketing automation technology as well as the multi-varietal CRM applications that exists into enabling buyer experiences. 

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Overcoming The Content Personalization Challenge With Buyer Persona Research

Tony Zambito

We have seen this in marketing and sales with CRM, sales automation, marketing automation, and now content automation. Chad offers a profound perspective that, in marketing, we may be making marketing efforts too much about data collection.

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The Design of Buyer Experience

Tony Zambito

    B2B executives in B2B Marketing, B2B Sales, and B2B Support know that a buyer transformation is occurring and that a “monumental shift” in the buyer-seller relationship is evident.  Collectively, these three essential aspects represent the building blocks of Buyer Experience Design. 

Design 100
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The 4 B’s of Buyer Experience Innovation (2nd Rendition)

Tony Zambito

  We’ve seen new approaches and services arise out of the rapidly changing buyer landscape such as demand generation, marketing automation, content marketing, and sales enablement to name just a few.