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5 Ways to Revolutionize Your CX Strategy with AI

Marketing Insider Group

Since traditional QA relies on a random sample of customer and agent conversations, these limitations mean fewer interactions to analyze and less consistency in the data presented. Use Natural Language Search & Generative AI in Your Knowledge Base Natural language processing has been around for many years.

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3 Ways Your Sales Team Can Repurpose Your Manufacturing Marketing Content

Brandpoint

If they need inspiration, provide sample posts and hashtags with the links and they’ll do the rest. Build on sales’ knowledge base How often do you hear, “I wish I knew more of the research, information and data that helps show our value proposition.” At least not from a business perspective).

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6 Free Cross-Training Ideas for B2B Digital Marketers

KoMarketing Associates

In situations like this, ask for the opportunity to sit in on meetings when team members utilizing this skill are presenting, or the skill itself is in focus. At KoMarketing, we try to alert team members when someone is presenting a recommendation or tactic not frequently used or that Directors know could be applicable across capability sets.

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Next-Level Marketing Reporting: Your Top 5 Platforms

SmartBug Media

Business intelligence software (BI) is being used to leverage big data and cloud computing in order to sort, analyze, and present complex datasets in easy-to-read reports. Sample integrations include Facebook, Google Analytics, Google BigQuery, Google Ads, Google Sheets, Salesforce, and Twitter. Knowledge base.

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A guide to setting up your very own search intent projects

Moz

And we’ll be using a sample project where we’re tracking 25,692 keywords against Amazon.com. Learn more about tags and data views in the STAT Knowledge Base. From this, we might conclude that optimizing our commercial intent keywords for featured snippets is the way to go since they appear to present the biggest opportunity.

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How to Research, Monitor, and Optimize for Questions

Moz

People Also Ask" boxes present more SERPs real estate which we may want to dominate for maximum organic search visibility. Specific SEO considerations: Clickable table of contents (see sample ). Branded navigational questions: Types of content to answer these questions: Product-specific knowledge base (+ video tutorials).

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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. Email-based help desk software with performance reporting and integrations to popular web chat and voicemail apps. Some go even further, empowering customers to collaborate with vendors, and with each other.