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The ethics of AI-powered marketing technology

Martech

AI has now enhanced this capability, but it also raises ethical concerns. For example, Einstein GPT can generate personalized emails for salespeople to send to customers, generate targeted content for marketers to increase campaign response rates and auto-generate code for developers. How can marketers balance innovation and privacy?

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Consent and transparency need to be top data privacy concerns for marketers

illumin

User consent and personal privacy are paramount to ethical data collection. Even when asked for permissions, users are left blind to the full scope of their personal information’s storage and use. Transparency with customers Customers aren’t always aware of the extent of personal information they give you.

Privacy 111
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What Does AI Transparency Look Like? It Depends on Your Industry

Salesforce Marketing Cloud

If you measured it today, how would your business score on AI transparency? This lack of transparency threatens privacy and security, and fosters uncompensated use of copyrighted content, according to Senate testimony by Ramayya Krishnan, dean of Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

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Personalization Is Powerful — Here’s How To Make It Ethical, Too

Salesforce Marketing Cloud

If you check your email right now, you’ll probably find an example of a personalization strategy. Consumers increasingly expect some level of personalization strategy when they browse. They also expect companies to respect their privacy, and handle their data in a lawful and ethical manner. They’re now 50% off! Watch the video.

Ethics 98
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AI ethics: How marketers should embrace innovation responsibly

Sprout Social

Although it has sparked excitement and enthusiasm, there are concerns surrounding the ethics of AI. And with works like Parable of the Sower, the Machine and I, Robot within the cultural zeitgeist, it’s understandable why sci-fi fans, researchers and technologists alike warn of the dangers of ignoring AI ethics. What are AI ethics?

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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

Loyalty 256
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UN Takes First Step: Global Resolution on AI Ethics

Valasys

Implementing comprehensive controls prevents biased use of personal data collected by artificial intelligence systems, ensuring ethical practices. The resolution stresses transparency and accountability in AI development. Member states urged to prioritize fairness and explainability in algorithms. This news is sourced.

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