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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? This leaves no doubt that your company’s success largely depends on your customer support. And it’s exactly why you should focus on providing holistic customer service through social media.

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7 Key Stats That Point to the Future of Marketing

Marketing Insider Group

When you personalize content for every segment of your target customer base, you’ll be sure to hit the mark every time. For marketers, this development means that they’ll need to invest more time and money in understanding potential customers and their needs. It makes my case for personalizing content , doesn’t it?

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16 Stats that Prove the Value of B2B Video

The Mx Group

These 16 video stats will make a clear case for getting your company, products, employees and customers in front of the camera to support marketing efforts.

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AI and marketing: What the stats show

Martech

There are a lot of stats out there about marketing and artificial intelligence. Mailchimp 2023) 88% of marketers believe their organization must increase its use of automation and AI to meet customer expectations and stay competitive ( Mailchimp 2023) 54.5% have used AI for content production. more than two years old.

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Nine Social Media Marketing Stats You Can Use

Webbiquity

Here are three key findings from recent research, supported by nine useful social media stats, and recommendations on what to do with this information. 59% of Americans with social media accounts think that customer service through social media has made it easier to get questions answered and issues resolved. Small Business Trends ).

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Six Insights (And One Inspiring Conclusion) from 27 Beneficial B2B Marketing Stats and Facts

Webbiquity

Marketing is increasingly charged with managing not just communications and lead generation, but the end-to-end customer experience. Here are half a dozen insights from 27 B2B marketing stats facts compiled from recent studies, plus one key conclusion no B2B marketer will want to miss. Customer service is another huge expense.

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B2B Marketing Stats for 2022 and Beyond

BOP Design

We may not have all the answers, but we’ve done some research, called on some great sources, and compiled a list of B2B marketing stats for 2022 and beyond. If you need to convince your C-suite or manager to set aside money, time, or other resources for your B2B marketing efforts, these stats should help. Dialogtech). Source: HubSpot).

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