Remove Customer Satisfaction Remove Eye-Tracking Remove Loyalty Remove Word of Mouth
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14 Social Media Metrics That Drive Results in 2023

Marketing Insider Group

It’s not just about getting likes and shares, it’s about turning those social media users into leads or customers. It’s the first step in the customer journey. Cost-Per-Click Cost-Per-Click (CPC) helps you keep track of your ad spend. For B2B companies, the Conversion Rate is key.

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Measuring the customer experience: a pillar of business success

Exo B2B

In today’s competitive business world, customer experience (Cx) can no longer be just a floating idea. But what’s all the fuss about measuring customer experience? Well, the figures don’t lie: one study shows that 75% of customers are willing to spend more if they are delighted with their experience.

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What is Repeat Purchase Rate & How to Increase it? (With Examples)

Huptech Web

Retaining a customer costs less than convincing a consumer to switch to your brand. How can you make your product unique to your customer? Do it the customer’s way, and you will not only have a fantastic business, but you’re irreplaceable. So, how do you identify a Repeat Customer? So what’s the plan?

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Measuring Marketing Software ROI

Lead Forensics

The benefits can be direct, such as increased sales or improved conversion rates, or indirect, like enhanced customer experience or brand loyalty. Can your analytics software track the customer journey effectively? For email marketing, keep an eye on open rates, click-through rates, and unsubscribe rates.

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Unlocking the Power of Lead Generation Channels

Valasys

Picture this: a steady flow of potential customers eagerly knocking on your virtual door, ready to engage with your brand and become loyal patrons. Well, get ready to turn that dream into reality as we embark on a journey to unlock the secrets of lead generation channels and explore the art of effective customer acquisition.

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Omni-Channel Marketing Versus Customer Experience Marketing

Sharpspring

Your customers are diverse, intelligent, and have specific needs that you can meet with well-thought-out planning strategies. Two methods of this customer-facing approach are omni-channel marketing and customer experience marketing. Each platform must offer customers a clear, consistent message and feel.

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How Can Coupon Marketing Increase Customer Engagement?

Huptech Web

Picture this: a swarm of customers flocking to your online store, eagerly adding items to their carts and happily applying coupon codes at checkout. Once you have your hands on a coupon code, you just need to type it into that box, click apply, and watch the savings appear before your eyes. Sounds like a dream, right?