Paul Gillin

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Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

Financial services firms – and insurance companies in general – are often seen as boring, but what these companies are doing within the confines of a heavily regulated business is anything but that. Everyone in this room has the power to change things at your company. million Facebook likes by boring people.

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My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

Just last week a woman who claimed she had been victimized in a contract dispute with a big Canadian retailer took her cause to YouTube and Facebook. With YouTube views averaging about 25,000 per day, her story caught the eye of mainstream media, which is usually the turning point at which things happen. Self-Publishing Experiment.

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Not Dead Yet: Blogging’s Popularity Surges Among F500

Paul Gillin

Sixty-nine percent of the 2013 Fortune 500 use YouTube, an increase of 7% from 2012. This is the seventh year that Barnes has tracked social media usage by this sector, and it is the only statistically sound longitudinal study of its kind with every company in the Fortune 500 included. This represents a 4% increase since 2012. •

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Let Your People Speak!

Paul Gillin

IBM engineers celebrate Watson's victory (from an IBM YouTube video). This was documented in more than 30 videos that IBM posted on YouTube as well as chat sessions and group Q&A interviews on the website reddit.com. Some companies understand this. Researchers reacted as if their child had just graduated from Harvard.

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Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

In a survey of marketers conducted by BtoB magazine last year , Facebook was ranked last in usefulness among the top five social networks, trailing blogs, LinkedIn, YouTube and Twitter, in that order. Nevertheless, some B2B companies have mined gold out of Facebook’s audience, particularly for recruiting young college graduates.

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Bidding Fond Farewell to BtoB Magazine

Paul Gillin

New Channels gave me an opportunity to share what I was learning with more than 30,000 subscribers and perhaps to materially impact the way B2B companies were thinking about social media adoption. In 2007 I remarked on how big brands were embracing blogging and YouTube , completely unaware of the impending arrival of social networks.

BtoB 50
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Gordon Gekko is So Last Century

Paul Gillin

I wish the IT organizations that still block Facebook and YouTube would get the message: Socializing has always been part of the workplace and is essential to worker satisfaction. Comment: Note the “satisfied” qualifier. Let people use these platforms. They will figure out how to apply them to the business.