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Industry Perspective: Is Your Demand Marketing Keeping Up With the Changing Buying Process of B2B Banking Customers?

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Managing the timeframe to purchase in a customer’s lifecycle has always been a challenge for financial institutions. In an industry heavily reliant on relationships, the reality is that the B2B banking customer’s buying process is typically long, and rarely linear. The Traditional Buying Process for Financial Institutions.

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The Impact of Strategically Orchestrating the B2B Customer Journey

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In a rush to embrace the new reality of the customer-empowered world, more than 75% of today’s B2B buyers are actually finding it harder to make purchase decisions. They receive product announcements, cold pitches, meeting requests, and all sorts of other offers that rarely provide a solution to their problems.

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Ethics in B2B Digital Personalization – Is it Possible?

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Thinking back just ten or fifteen years ago, weren’t Google, Facebook and others positioned as free products? These products were supposedly created to help us be more efficient and to foster a sense of community. If you’re not paying for the product, then you’re the product.” And we all remember wondering….but

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Approaching AI + GTM Through a Strategic Lens — Powering Your Perpetual Growth Engine vs. Applying AI to Perpetuate “Random Acts”

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.’ Once you dig into the details, however, you realize these additions often fall into the following two categories: On one hand, we see a number of tactical end-user productivity enhancements, powered by AI — all focused around use cases that are certainly beneficial, but ultimately won’t be game-changing for your go-to-market.

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The End of Forms as We Know It

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While the specific data that answers these questions differ based on company, industry, and products being sold, there are three phases of information that need to be considered. Firmographic data allows you to identify the potential fit of this organization for your product/service. Are the stakeholders engaged?

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Integrating Live Chat into your Demand Marketing Strategy

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According to Drift , “between 2019 and 2020, using a Conversational Marketing solution to schedule a meeting, purchase an item, or add yourself to a mailing list more than doubled.”. There are great chat best practices to follow that have been well documented by many, such as this best practice blog by Drift.

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Why Demand Generation Should Be Perpetual

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However, there is a fundamental problem to this campaign or tactical approach – buyers do not stop buying just because the campaign has ended and they certainly do not pause their buying process while vendors plan to launch their next campaigns. Strategic demand generation also seeks to educate buyers.