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The Best of B2B Marketing Exchange: 8 B2BMX 2023 Highlights to Watch This Year

Content4Demand

Phyllis Davidson, VP, Principal Analyst, Content Strategy and Operations at Forrester will discuss how to achieve results by loosening the reins and allowing these technologies to work. Join the ceremony to see this year’s class of Finny winners and get inspired by their creative content and campaigns.

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Intent Data Industry News: Buyer Intent Data Tools Insight, ABM Benchmarks, 2020 B2B Marketing Predictions, and More

Aberdeen

5 B2B Marketing Predictions for 2020 by Forrester. B2B marketing could be in for some key shifts in 2020, according to the latest predictions released by Forrester. Forrester believes that to remain best-in-class, B2B marketers will have to be more proactive in their customer engagement initiatives.

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Demonstrating the value of social to your CFO

Sprout Social

When I think about marketing leaders in my networks and our customers—whether it’s B2C or B2B—our roles encompass so much more than bringing awareness to our brand and positioning. You don’t need a finance degree to make your case (although taking some classes may help), but you do need to speak in their language.

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The Customer Service Arms Race

Contently

” (That person probably took one too many philosophy classes in college.). New research from Forrester shows that 73 percent of adults say valuing their time is the most important thing a company can do to provide good online customer service. Consumers don’t care; they just want to be happy. And that means answers, fast.

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Are You Delivering the Experiences Your Customers are Demanding?

Porch Group Media

Companies must create a best-in-class mobile app experience and continue to optimize to ensure customers pain points are resolved. When broken down, customer experience is seen as being slightly more important by B2B marketers, with 20% citing customer experience as the biggest opportunity, compared to 19% of B2C organizations.

Demand 69
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Marketing Expertise: Our Top 20 of 2020

Exo B2B

So it is with a certain amount of apprehension that we’ve scoured blogs and marketing sites, B2C and B2B. She has also held leadership and partnership positions with world-class B2B companies. WebSite/blog: [link] She is a speaker and senior analyst at Forrester specializing in B2B marketing. Mary Shea – LinkedIn: [link]

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Customer Experience Key to Consumer Loyalty

Porch Group Media

Take a look at some of these additional stats on how consumers use social media: 80% of consumers use social to engage with brands (Forrester). Companies must create a best-in-class mobile app experience and continue to optimize to ensure customers pain points are resolved.

Loyalty 45