Remove Analytics Remove Forrester Remove Research Remove Segmentation
article thumbnail

The customer data platform market

Martech

One factor driving this trend is the increasing importance of customer experience (CX), which is improved through timely data gathering, AI-assisted segmentation and the personalization of interactions. Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research. billion in 2023 to $7.91

article thumbnail

AI-powered features to look for in customer data platforms

Martech

One factor driving this trend is the increasing importance of customer experience (CX), which is improved through timely data gathering, AI-assisted segmentation and the personalization of interactions. Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Path to B2B Personalization at Scale: Using Content AI, Automation and Analytics to Optimize Journeys

Heinz Marketing

Content intelligence refers to the use of content AI, automation, and analytics to optimize B2B buyer journeys and customer experiences. Advanced personalization requires content intelligence because it allows B2B marketers to go beyond simple segmentation and personalization tactics. This is where content intelligence comes into play.

article thumbnail

The Path to B2B Personalization at Scale: Using Content AI, Automation and Analytics to Optimize Journeys

Heinz Marketing

Content intelligence refers to the use of content AI, automation, and analytics to optimize B2B buyer journeys and customer experiences. Advanced personalization requires content intelligence because it allows B2B marketers to go beyond simple segmentation and personalization tactics. This is where content intelligence comes into play.

article thumbnail

How to Choose a B2B Customer Data Platform. Know Your GTM Metrics & Data Inside & Out.

Leadspace

Being able to evaluate your data’s health with analytics is critical to further optimizing its performance and downstream ROI. However, without the proper tools, attempting to explore, monitor and sort your data with applied analytics is next to impossible. and if clients customize and build their own reporting.

article thumbnail

How to Choose a B2B Customer Data Platform. Know Your GTM Metrics & Data Inside & Out.

Leadspace

Being able to evaluate your data’s health with analytics is critical to further optimizing its performance and downstream ROI. However, without the proper tools, attempting to explore, monitor and sort your data with applied analytics is next to impossible. and if clients customize and build their own reporting.

article thumbnail

Myth Busting: Understanding Profile-Based Segmentation Analytics vs. Intent-Based Predictive Intelligence

6sense

So in effect the approach of look-alike modeling via a solution that can understand a ton of firmographics of an account and automate the math would able to accomplish segmentation analytics at scale. Such data is more interesting in the context of micro-segmentation for things like competitive take-out plays and broad-base targeting.