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Industrial Marketing Today

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Industrial and B2B Customer Engagement Simplified

Industrial Marketing Today

However, accurately defining and measuring customer engagement in complex business or industrial sales is still elusive. The most simplistic approach to evaluating customer engagement is to measure conversion rates. In other words, think long and hard before jumping into the deep end of customer engagement.

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Using E-mail Marketing for Lead Generation

Industrial Marketing Today

Most manufacturers and industrial companies use email marketing as a way to keep in touch with new leads and existing customers. In short, you need to marry emails and website analytics. Nor does it require an expensive site analytics package. This usually means sending out a bi-weekly or a monthly email newsletter.

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You’ve Got Traffic. Now What?

Industrial Marketing Today

The other half is all about converting that traffic into leads and customers. That’s because no one has taken the time to explain to these people about the value of looking at their Google Analytics. It truly is an “a-ha moment” for them when I go over their Google Analytics and explain some of those key site statistics.

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Content is the Foundation of Good Relationship Marketing

Industrial Marketing Today

Building strong customer relationships is probably a close second only to lead generation for most manufacturers and industrial companies. Many of them will also tell you that the bulk of their new business comes from repeat customers. Visibility into complete repair history and analytical tools for spotting trends. Think again!

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Industrial E-mail Marketing: Use Application Notes to Engage Engineers

Industrial Marketing Today

Demonstrate how others (their peers/your customers) are using your industrial product. Consider integrating Web analytics into your email marketing. See my earlier post, “Add Google Analytics to Emails and Gain B2B Lead Generation Intelligence.”. Industrial email marketing today.

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Top 10 Industrial Marketing Posts of 2011

Industrial Marketing Today

I looked at my Google Analytics for the entire year and have selected the top ten blog posts using a combination of Pageviews, Engagement and Social Sharing data to determine the ranking. Relevant Content Converts More Industrial Site Visitors into Sales Leads and Customers. That’s the power of inbound marketing with content.

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Subscribers to Free Content are NOT Leads

Industrial Marketing Today

They found your content interesting and valuable but are not likely to become customers ever. Sales knows best about demographics and marketing has insights into visitor engagement through web analytics. They are prospects by my definition. Let’s face it; you are going to get a few sign ups just because it is free.