Paul Gillin

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The Power of B2B Communities

Paul Gillin

Here are the first 1,100 words of the chapter on B2B social communities from my forthcoming book, co-authored with Eric Schwartzman, entitled Social Marketing to the Business Customer. Is it appropriate to a B2B setting? Spiceworks does a very good job of managing B2B communities. All comments are appreciated!

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The Changing Rules of B2B Marketing

Paul Gillin

This chapter focuses on drawing the major distinctions between business-to-business (B2B) and business-to-consumer (B2C) markets and where social marketing has particular value to B2B companies. In 2008, about 100 people visited the site every day. Welcome to the new world of B2B communications. Your feedback is welcome.

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Not Dead Yet: Blogging’s Popularity Surges Among F500

Paul Gillin

And they’ve been doing it every year since 2008, which makes the trending data particularly useful. Did you know that e-mail still has a significantly higher conversion rate than any other B2B Web traffic source? Be careful of dismissing mature technology just because it isn’t cool any more.

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Attack of the Customers Press Release

Paul Gillin

Using dozens of case studies from consumer and B2B brands, the book classifies attackers into four categories – Casual Complainers, Extortionists, Committed Crusaders and Indignant Influencers – and provides coping strategies for dealing with each.

Press 50
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How to Summarize Content for a Business Audience

Paul Gillin

1 AP story: The number of Americans applying for unemployment benefits fell 19,000 last week to a seasonally adjusted 326,000, the fewest since January 2008. B2B Content Marketing marketing Tips Big Data Executive summary Inverted pyramid' Here’s a typical example from an Aug. Related articles.