Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
Consider these two stats: A 5% increase in customer retention produces more than a 25% increase in profit ( Bain & Co. Remember that stat above? According to Salesforce.com’s State of the Connected Customer (6th edition, 2024) , 68% of customers say advances in AI make it more important for companies to be trustworthy.
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