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The New Rules of Social Marketing and PR

Convince & Convert

“More and more marketing and public relations is really becoming a convergence with sales.” If you could do a Skype call with any living person, who would it be? Surprising just about everyone, David would love to Skype with the one and only Miley Cyrus and learn how she builds and maintains an audience.

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Social Media Lessons from America’s Biggest Company

Convince & Convert

How does Chad keep up with a new Walmart store opening in Oriental, North Carolina and at the same time manage the publicity surrounding the one-year anniversary of the Rana Plaza factory collapse in Dhaka, Bangladesh? If you could do a Skype call with any living person, who would it be? Tiger Woods. See you next week!

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How Customer Service can Devastate Your Social Media Plans

Convince & Convert

As a public-relations and new media all-star , Peter Shankman is interested in how brands foster those good experiences and try to avoid the bad ones. ” If you could do a Skype call with any living person, who would it be? Tweetable Moments Focus on the ‘help’ first. Richard Branson. See you next week!

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How Sexy Hair Blends Instagram and E-Commerce

Convince & Convert

“I’m not just doing public relations and I’m not just doing social media, but I’m also doing customer service.” If you could do a Skype call with any living person, who would it be? The best would be able to send a webcam back in time and do a Skype call with the one and only Marilyn Monroe.

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Using Social Media to Win Hearts in Financial Services

Convince & Convert

If you could do a Skype call with any living person, who would it be? Social Pros Podcast content strategy conversation marketing customer service digital marketing public relations social media Social Media Marketing Social Pros' CEO of J Crew, Mickey Drexler. ” See you next week!

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How to Maintain Your Brand’s Authentic Voice

Convince & Convert

As Brooks describes it, they have a cross-disciplinary , three-pronged approach: one person from Marketing, two from Communications (including Brooks), and three people from Customer Relations. If you could do a Skype call with any living person, who might that be and why? Building a Social Team.

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Forget Best Practices – Get 100,000+ Likes with Your Genuine Voice

Convince & Convert

Perhaps not surprising because he was Time’s Person of the Year , Pope Francis is the most influential world leader on Twitter. ” If you could do a Skype call with any living person, who would it be? ” Holy Social! Pope Francis @Pontifex is the most influential world leader on Twitter. See you next week!

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