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6 Easy Ways to Celebrate Customer Service Week All Year Long

Salesforce Marketing Cloud

You might also sponsor customer service training courses, workshops, or seminars related to customer service skills. For example, you might ask a team member to conduct a short training or presentation on a topic of their choosing, such as how to write a knowledge base article.

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Let’s Celebrate the 2023 Marketing Champions

Salesforce Marketing Cloud

They pay it forward by curating educational resources on Salesforce products, sharing best practices at workshops and User Group Meetups, and mentoring the next generation of Trailblazers. They also speak at Salesforce events like webinars, virtual workshops, and Connections.

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The Radical Mindset Shifts That Helped Me Build a Multi Six-Figure Business During a Time of Scarcity

Buffer

View this post on Instagram A post shared by SmallBiz PR Expert | Gloria (@gloriachoupr) I practiced radical generosity Common advice for knowledge-based business owners is to not give away too much for free. That’s how you build expertise. More than that, people got results using the method I shared with them.

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Incorporating Service Design Into Content Marketing and Strategy

ClearVoice

In a virtual workshop titled Getting Started With Service Design , offered by Think Company , products and services are defined as follows: Products : Products are tangible; you interact with them. Click To Tweet. Service by definition. Service design: a sum of parts. The what: satisfactory service. Touchpoints. Interfaces. Technology.

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How B2B Marketers Can Build Meaningful Customer Relationships In 3 Steps

KoMarketing Associates

Part blog, part knowledge base, Canva’s design school serves as a go-to resource for people who may need how-to advice to use Canva’s features or tips for making more beautiful graphics. Graphic design software Canva does a great job of engendering trust through its design school.

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Full Circle Associates

Buzz Marketing for Technology

connections for a changing world, online and offline… Online Facilitation Resources from IBM Workshop. Facilitator Qualities & Skills - a checklist of facilitator qualities, skills and knowledge base. Full Circle Associates.

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Everything You Need to Know About Sales Collateral

Hubspot

Sales collateral for the Retention and Advocacy Stage includes: FAQ and knowledge base. (Note that some of this content would be managed by your customer success and support teams instead of your sales team.). Customer newsletters. Customer loyalty programs. Customer surveys and feedback opportunities. Customer events.