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How we’re using video to deliver better support to our customers

Vidyard

I also set up a YouTube channel and figured out how to get our support videos to play within our support environment so customers didn’t have to leave to get all the information they needed. We have more than 600 knowledge base articles that people use all the time and that had the potential to become videos.

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Getting Started With Customer Experience Automation

Sharpspring

Social media – Facebook, Instagram, YouTube and other social media channels can capture the attention of potential customers, introduce them to your product, and spur them to click further. Encourage feedback – Online reviews help customers feel like their opinions matter.

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The Ideal Skill Set for a Search Marketer [VIDEO]

Directive Agency

Subscribe to YouTube! Marketing is still at a place where it’s driven by individuals with thought processes, opinions, that are about doing — hopefully — great work and those characteristics make up what the ideal search marketer can look like. My name is Garrett Mehrguth. Don’t miss a video! Helplessly Curious.

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5 smart ways to use social media for knowledge sharing

Biznology

providing an accurate source of relevant corporate information in the form of a structured knowledge base, that’s available to all. In these cases, it would be a major oversight not to provide them with space where they can discuss these topics and share their opinions, ideas, and recommendations. infographics. Like this post?

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6 Best Practices And Tips For B2B Video Marketing

KoMarketing Associates

For those publishing on YouTube, there’s good news for you: the popular video platform is constantly adding new features to its “YouTube Studio” (which is still in beta, as of the time of publication). YouTube can transcribe videos automatically, or the platform allows you to do it manually. Take Advantage of Options.

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Social Media Usage Statistics for Digital Marketers in 2022

Sharpspring

Add in Pinterest, Reddit, Medium, Clubhouse, and YouTube, and there is a dizzying array of social media options — with no clear way to “win” at any of them. Social media is also where consumers go to share their opinions about a brand — both positive and negative. Then, Snapchat became the hot new network. Now, it’s TikTok.

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Social Media Usage Statistics Digital Marketers Need in 2022

Sharpspring

Add in Pinterest, Reddit, Medium, Clubhouse, and YouTube, and there is a dizzying array of social media options — with no clear way to “win” at any of them. Social media is also where consumers go to share their opinions about a brand — both positive and negative. Then, Snapchat became the hot new network. Now, it’s TikTok.