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PowerViews with Ardath Albee: Sales Reps Need to Get ‘Content CliffsNotes’

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In recent years, many sales reps have focused on getting new business, overlooking the importance of retaining the clients you already have, says my latest guest on PowerViews, Ardath Albee, a B2B marketing strategist and chief executive officer of Marketing Interactions Inc. Twitter: @ardath421. LinkedIn: www.linkedin.com/in/ardathalbee.

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Good Reads for B2B Sales - 99 Prospecting Tips from Sales Experts

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Today''s digitally raised generation are quickly becoming the customers and sales reps we interact with every day. Do you have a resource from your sphere to share? The insights shared can be applied to your sales organization today. Via Radius. Do You Know Your Millennial Customers. Via Small Business Trends.

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Good Reads for B2B Marketing - Protect Your Online Reputation

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That means showing some appreciation and acknowledgement of past interactions, and not straying away from the customer''s area of interest. Do you have a resource from your sphere to share? History and context can make an e-mail more like a conversation, says Donald Parsons, Amazon''s global e-mail director.

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10 Reasons Why Inside Sales Will Displace Field Sales Teams by 2015

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It is expected that 85% of buyer-seller interactions will happen online through social media and video. Virtual interactions will replace face-to-face field visits. You can follow Josiane via the following resources: Inside Sales Thought Leadership Blog: www.tele-smart.com/blog. Today, we have 20 million salespeople.

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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

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Then develop a strategic approach that is grounded in that understanding and how your customers prefer to interact with you. Taking the time to learn about customers by listening in on their social interactions and understand their web behaviors will help determine where to invest. Ginger on Twitter: @customeralchemy. 1to1media.com.

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Outsourcing Strategic Account Management – What, are you crazy?!

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So how could it make sense to use outside resources to engage with target companies this valuable? The line of thinking goes something like this: “Outside resources cannot possibly understand what our sales reps and account managers know about our company, our solutions and our culture.

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PowerViews with Nick Stein: The Role of Games in the Sales Office

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Buyers are increasingly savvy and willing to shop around, and salespeople have to recognize how the landscape has changed and how the interaction with potential customers continues to evolve. You can connect with Nick and learn more about his work at Salesforce.com via the following resources: Website: www.work.com. Stay Tuned.