KoMarketing Associates

article thumbnail

Report: Marketers Still Challenged to Strategize Around Customer Experience

KoMarketing Associates

Other obstacles include building/strengthening customer relationships in a digital world, and leveraging data to inform more efficient and optimized marketing programs. Out of these priorities, delivering an excellent CX throughout the entire customer life cycle was considered the most challenging among the respondents.

article thumbnail

Report: Marketers Still Challenged to Find a Single Source of Data

KoMarketing Associates

This suggests that there is not a single source of data that marketers can turn to for all of the information they need. Forrester and Google conducted “The Future of Analytics” report, and data showed that overall, the majority of marketers (17%) intend to make improving their use of analytics a top priority over the next year.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

B2B Ecommerce Marketing Benchmarks and Best Practices

KoMarketing Associates

Forrester expects B2B ecommerce in the just United States to reach $1.8 Even as of the close of 2018, Forrester says US B2B ecommerce had already exceeded $1.1 Forrester predicts B2B ecommerce will continue with a 10% compound annual growth rate (CAGR) for the next five years. trillion by 2023. billion online with U.S.

eCommerce 121
article thumbnail

Half of B2B Marketers are Failing to Maximize Data Potential

KoMarketing Associates

Although B2B marketers have an abundance of data at their fingertips, new research shows that they are not turning to this information to make informed decisions. In addition, 48 percent of B2B marketers are making decisions based on intuition or personal/company experience, rather than quantitative information and analysis.

article thumbnail

Report: Marketers Not Making the Most of Customer Data

KoMarketing Associates

Dun and Bradstreet recently commissioned a report by Forrester titled, “The B2B Data Activation Priority.” Additionally, 48 percent of B2B marketers said that they make decisions based on intuition or personal/company experience, rather than quantitative information and analysis.

article thumbnail

Report: Email Marketing Usage Remains Dominant, but Impersonal

KoMarketing Associates

The “Elevate Your Email Marketing With a Customized Approach” report from SendGrid and Forrester found that email is the most commonly used marketing channel, with 82 percent of marketers saying they use it. And although 62 percent believe that their marketing emails are informative, 27 percent of them think they are irrelevant.

article thumbnail

5 B2B Marketing Best Practices Proven to Drive Results

KoMarketing Associates

Nearly 47% of marketers claim that their information is siloed and difficult to access. Forrester reports that interactive content leads to: Business growth: as a result of higher conversion rates, from improved lead generation processes and accelerated lead nurturing. Now, that’s engaging your audience! Align content and sales.