What to do if customers aren’t receiving your confirmation emails
Martech
OCTOBER 31, 2023
Provide an easy path to opt out. There was a purchase and you sent a confirmation email — case closed. You could check open rates, but as you know, open rates aren’t very reliable these days. That is, once they confirm delivery, they drop out.) Facebook message. Make sure you use SPF, DKIM, and DMARC.
Let's personalize your content