Remove customer

The Point

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In Defense of Unsolicited Email

The Point

Use email only to contact your customers when you have something specific to say to them, and explicit permission to talk to them. Look, I’m a huge proponent of using email as a vehicle to nurture both existing prospects (people who have engaged with your company and/or otherwise “raised their hand”) and existing customers.

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10 Questions: Do You Need Marketing Automation?

The Point

Or even if the processes with which those leads are shepherded along the sales cycle are woefully inadequate, a company may not generate the volume of inquiries necessary in order for marketing automation to make a difference. At what rate do those free trials convert to paying customers? What is your current customer churn rate?

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Can Games Play a Role in B2B Marketing?

The Point

HS: What objectives do marketers typically have in mind when developing games for advertising purposes? Customer loyalty? A custom game is where we build new code or perhaps even modify existing code and also create new art. There’s a lot we can accomplish with re-skins, but a custom game can you provide more flexibility.

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5 Ways To Incorporate Direct Mail Into Your Marketing Mix

The Point

d) often overlooked as an effective way to reach customers and prospects. Yet many B2B marketers continue to be allergic to the idea of using direct mail, simply because it seems such a throwback in our mobile-social-online era. Customer Marketing. As with any marketing vehicle, testing direct mail is key.

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Getting the Most from Salesforce.com: A Conversation with David Taber

The Point

Salesforce.com is a dominant player in the CRM category and an integral part of many companies’ lead management, database marketing, and demand generation programs. No one system ever does that off the shelf. HS: Thanks David!

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Are Webinars too Popular?

The Point

2) where the audience already has a familiarity with your company and product — for example, in marketing to customers, or partners, or to existing prospects, perhaps as part of a structured lead nurturing program. What’s the most common Webinar mistake companies make? Simply put: not selling the event.

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21 Tips & Other Impressions from the Marketo User Summit

The Point

The clients we work with are concerned with more basic, day-to-day issues: enhancing sales productivity, converting more inquiries to sales-ready leads (or trial users to paying customers), better leveraging their marketing database, and increasing demand generation ROI.

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