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How to identify your ideal customer profile (ICP)

Lenny's Newsletter

of the B2B companies I researched spent just as much time on picking the problem as they did on figuring out who to solve the problem for. ” — Tomer London , co-founder and CPO The founders of Gong landed on three highly nuanced attributes: “We tried to narrow it down as much as possible. Art by Natalie Harney.

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Seismic Shift ’23: Day One Highlights

Seismic

We invested more in our customer success, research, and development efforts to ensure that our teams have the resources they need to help customers drive transformation and hit growth goals. Shola Richards Keynote Speaker and CEO of Go Together Global Shola isn’t the only person to experience a stressful or traumatic event.

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Verint Analyst Days Takeaways: Elevating CX to Narrow the Engagement Capacity Gap

Aberdeen

The following is an an event recap from Aberdeen’s VP & Principal Analyst, Contact Center & Customer Experience Management, Omer Minkara. Last week, I joined Verint’s analyst days event in the Washington D.C The event provided an opportunity for many insightful conversations with company executives and customers.

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Email Open Rates Best Practices

SendX

Research suggests you should be using no more than 24 characters and three to five words. Every year, the lightbulb community flocks to LightBulbCon , the industry’s must-attend networking event. So there’d be little point in sending any emails for the duration of the event. In terms of length, brevity is your friend.

Open Rate 255
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8 key takeaways from ClickZ’s Marketing Automation Summit

ClickZ

Jon Miller is the CPO at Demandbase. He notes that one of the biggest shifts for B2B marketers is the canceling of events since the pandemic started. B2B marketers typically spend a lot of their budget on events. That’s obviously had to change.”. That’s obviously had to change.”.

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Top 3 CRM Innovations and Themes for 2020: Time, Microservices and Good Intentions

Martech Advisor

But it took SugarCRM’s Connection event in late September to introduce a concept (and product called Sugar Discover) that both makes a bunch of sense and makes you wonder why I hadn’t heard any other companies talking about it and incorporating it into their platform. So were chatbots and voice assistants.

CRM 46
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The Ultimate Guide to TV Ads

Hubspot

They typically air on low-numbered channels (like 3 or 10) and feature local news, events, and more. Broadcast TV spot can either be extremely expensive or pretty reasonable, depending on the program or event. You can ask the network for Nielsen data to help with your research. Advertising on Local TV. TV Advertising in 2018.