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The B2B case for retention marketing: 7 key tactics

Martech

As buying shifts online and marketing takes on some traditional sales roles, retaining existing customers is essential for driving growth and profits. I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase.

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Most Sales Reps are Upselling or Cross-Selling in 2022 [Data]

Hubspot

According to HubSpot’s 2022 Sales Strategy Report , the third most popular goal for sales professionals in 2022 is prioritizing relationships with existing customers over new ones, and they’ll do so through upselling and cross-selling. How are reps upselling? How are reps upselling? How are reps upselling?

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How to Identify Cross-Selling Opportunities in Your ABM Funnel

SmartBug Media

One of the main levers of revenue growth is selling to your existing customer base. Here are five account-based tactics for generating more cross-selling opportunities. The most promising prospects for cross-selling opportunities are those who have already infused your product or service into their life.

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Cross-Selling and Upselling: The Ultimate Guide

Hubspot

A customer's revenue potential doesn't immediately end at the point of sale. There's a wealth of opportunity for more business beyond each initial purchase — and practices known as cross-selling and upselling can help you tap into it. Cross-selling is encouraging the purchase of anything in conjunction with the primary product.

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Better Process Mapping Reveals Opportunities to Optimize for Profitability

Vision Edge Marketing

Processes form the backbone of every customer-centric organization. They orchestrate the harmony between people, technology, and business results and driving revenue, improving profit margins, and increasing employee productivity. Here are three data points on why process management matters. But here’s the rub.

Process 233
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Customer expansion: Grow your bottom line with these AI-powered upsell and cross-sell strategies

Rev

Well, here are some questions you need to consider: How do you know if your customers are ready for cross-sells and upsells? Customer expansion is the process of increasing customer lifetime value by exploring various tactics that encourage customers to purchase more and engage further with your company.

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What is Lead Scoring for Marketing and What Are the Benefits?

Act-On

But not entirely unlike when a colleague sends you a link to a gated ebook, you give your contact info to download it, and then get a phone call from a sales rep the same day. And it takes an average of 20 touches with a brand before a prospect becomes a potentially successful lead for the sales team. How does lead scoring work?