vendor 
Customer Experience Matrix
APRIL 26, 2024
But, fairly soon, vendors realized that there was more value in the database building features, which were rare, than in the applications themselves, which were fairly common. It took the big martech vendors including Salesforce and Adobe several years to accept that. That’s what ”persistent” refers to in the CDP definition.
Customer Experience Matrix
MAY 6, 2017
You can see business news the same way: a drama with heroes, villains, intertwining story lines, and endless plot twists. After all, programmatic threatens the core ad buying business of the agencies and faces its own problems of measurement and objectionable ad placement. It’s been said that sports are soap operas for men.
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Customer Experience Matrix
AUGUST 22, 2016
Last week’s posts introduced our new Raab Guide to ABM Vendors ( buy it here ) and introduced a framework four process ABM steps, six system functions, and six key sub-functions. But the sub-functions are still important for stack design and vendor selection. Let’s start with the first sub-function, External Data.
Customer Experience Matrix
SEPTEMBER 16, 2017
One of the fascinating things about tracking Customer Data Platforms is the great variety among the vendors. But for me personally, it’s been endlessly intriguing to trace the paths that vendors have followed to become CDPs and learn where they plan to go next. It’s true that variety causes confusion for buyers.
Customer Experience Matrix
JUNE 13, 2016
It gives Microsoft access to a rich trove of personal and company information, something it didn’t have before (although Microsoft probably collected more personal and company data than most of us realize). LinkedIn is primarily a social network with revenue from subscriptions, recruiting services, and advertising.
Customer Experience Matrix
AUGUST 14, 2014
Some vendors only rank leads while others build multiple models for different purposes. • Whether the vendor sells prospect lists or only enhance names provided by the client. Whether the vendor provides lists of individuals as well as companies. . Here are brief profiles of the vendors I’ve identified in or near this space.
Customer Experience Matrix
FEBRUARY 3, 2020
Events in the past six months (stretching a bit to include early January 2020) include seven new funding rounds, three acquisitions of CDP vendors, four acquisitions by CDP vendors, and four asset sales by CDP companies. What’s particularly intriguing is the industry position of the firms in these deals.
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