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Is Facebook Suffocating the Rest of Social Media?

Convince & Convert

Tweet Forrester Research recently released a 2010 update to its Social Technographics® data that analyzes the social behaviors of global Internet users. Forrester analyst Augie Ray made a case for this plateau on his blog recently. For the first time, the percentage of U.S. Is the bloom off the rose? How about you?

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What’s your Social Media diet?

Buzz Marketing for Technology

Avaya makes Business Communications more Social It’s a very exciting day for me here at. Throughout the day I follow toggle between TweetDeck, retweeting good posts and reading new posts on my Google Reader and sharing them (during lunch or after work). Share this on Linkedin. Share this on del.icio.us. Share this on Reddit.

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Have We Seen This Social Media Movie Before?

Convince & Convert

According to Forrester Research, U.S. When people ask you how big the social media business opportunity is, tell them it’s about the same as the email business opportunity. Let’s compare email marketing and social media. Market Size. companies will spend $1.676 billion on email in 2012.

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CMO Challenges in Driving Data into Insights

Buzz Marketing for Technology

A recent Forrester report called The Intelligent Approach to Customer Intelligence does a good job outlining the challenges of creating data that can truly be used for driving strategic marketing decisions (what they call Strategic Intelligence). Tags: Business Intelligence Data Mining. Tweet This! Share this on Facebook.

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

E-Business. Business Continuity. The KM exercise must be rooted in pressing business issues (and there should be plenty of those to go around, given the business climate). billion oil and gas company Halliburton, identifies worst points of pain facing the business units. "I Virtualization. Applications. LEADERSHIP.

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The Perfect Storm in Customer Service

Buzz Marketing for Technology

Some trends in business may come and go but delivering a great customer experience will never go out of vogue. It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off. Share this on del.icio.us. Share this on Reddit. Stumble upon something good? Share it on StumbleUpon.

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2010 B2B Marketing Budgets and Mix Trends Research

Online Marketing Institute

Reviewing this year's survey results I was surprised that, while B2B marketers experimented enthusiastically with social networking sites (Facebook, LinkedIn) and microblogging (Twitter), social media have yet to create budgetary or business impacts on the marketing mix. Note: this research looks at firms of 50 employees or more only.