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Tony Zambito

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Turn B2B Buying Into a Social Experience

Tony Zambito

B2B marketing and sales has lived in a neat framework centered on the purchase transaction.    In some industries and marketplaces, this purchase transaction has been fairly straight forward.    These days are certainly the best of times and could be the worst of times.    That is, until now. 

Buy 100
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Confusing Customer Segmentation, Buyer Profiling, and Buyer Personas Harms Marketing

Tony Zambito

This is especially crucial as organizations continue to evolve in transforming their business model from product-centric to customer-centric models. Where views on which segments best represent ideal target customers can become muddied over a decade or more. Purchase history and purchase patterns (including budgets).

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Rethinking Market Strategy In A Digital Economy

Tony Zambito

We have also seen organizations struggle with how best to adapt to new market dynamics related to customer behaviors and the role of content in reaching customers. For instance, the rise of platforms such as Amazon and LinkedIn has significantly shifted the way customers interact with products and services. Convergence of Behaviors.

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Buyer Decisions Are Not What You Think

Tony Zambito

Leading to many strategies and tactics devoted to attempts to market or sell to the rationale behind decisions and buying processes. Essentially another name for mapping the buying process. Content Deluge Is Counter-Productive. Casting rational information and facts, such as buying criteria, as buyer personas.

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How B2B CMOs Can Achieve Customer-Centric Marketing With Buyer Personas

Tony Zambito

The goal for a B2B CMO, in today’s digital economy, is to strengthen the common view of customers by which their organization can make informed decisions on how best to be relevant. And, B2B CMOs need to get the buy-in on all levels. Thus, making it even more difficult to foster customer-centric marketing.

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Buyer Behavior Dooms HP in Tablet Market

Tony Zambito

The real question is why consumers or business buyers will not buy into not only HP’s Touchpad but all the other Apple iPad imitators including Blackberry’s Playbook and the Android Tablets?    What Apple understood well is the buying behavior of their audience.    It is either Best Buy or Office Depot. 

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Reinvent B2B Sales With Buyer Personas

Tony Zambito

Without question, while B2B Marketing is focused on developing its new prominence in the early stages of the buying cycle via content strategy and content marketing, B2B Sales is caught flat-footed on how to adapt to changing buyer behaviors.    My thought here is very different than the conventional purchasing department.