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Paul Gillin

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IDC Sees Massive Disruption From Industry’s Platform Shift

Paul Gillin

The global IT industry is in the middle of an epic platform shift and the rules for survival in a market built on mobility, big data analytics, social business and cloud computing will be very different than those that applied to the previous client/server generation. Will Microsoft be a player in mobile platforms?

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IBMer: ‘Social Selling’ Is a Sales Process in Itself

Paul Gillin

Cognos and SPSS analytics were applied to better qualify opportunities and improve forecasting. As word-of-mouth has grown, the new social selling process has taken on a life of its own. “It In some cases, the topics are requested by IBM; however, the words and opinions are entirely my own.

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15 Tips for Getting the Most From LinkedIn Groups

Paul Gillin

Use words like “you” and “I” a lot. LinkedIn does you a favor by copying the first few words of any article that you post as a link. Don’t copy and paste those same words into your description field. It generates longer links, but they’re compatible with Google Analytics. Minimize Copy and Paste.

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Five Facebook Tips for Small Businesses

Paul Gillin

Surveys, A/B tests, website analytics and marketing automation are essential tools for professional marketers, but you don’t have to be a statistician to understand whether or not your campaigns are working. Facebook’s built-in analytics give you a pretty good idea of what’s sparking conversation on your page.

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A CIO Who Gets Social Business

Paul Gillin

All this dialog has created a mountain of data and we have to figure out how to apply social analytics and who’s got the toolsets that can help us. In some cases, the topics are requested by IBM; however, the words and opinions are entirely my own. There’s a risk of losing face-to-face engagement with customers and employees.

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Content Curation on Steroids

Paul Gillin

All of a sudden, “ curation ” is one of the hottest words in the Web 2.0 CIThread can also tie in to Web analytics engines to fold audience behavior into its decision-making. That’s because it’s an idea that addresses a problem humans have never confronted before: too much information. There’s intelligence on the front end, too.

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Live Blog: Lotusphere 2012 Opening Session

Paul Gillin

It’s like Moneyball: analytics + baseball = new game.” We need deep analytics around everything in the organization. Noting that 30% of customers abandon Web pages within five seconds, he highlights the close-to-real-time analytics built on top of a scalable social network. “This is rethinking.