Remove customer

The Point

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Deloitte CMO Survey: Analytics Holding Marketers Back?

The Point

Marketers plan to increase spending on analytics by more than 300% over the next 3 years in order to, according to Deloitte, “improve customer experience.” Basic campaign attribution, measurement, and performance analytics may not be as sexy, but – as I wrote recently – they should be on every marketer’s priority list for 2018.

CMO 218
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What’s the Big Deal About Predictive Analytics? A Conversation with Brian Kardon

The Point

(HS) Brian, I was at Dreamforce in San Francisco earlier this month and it seemed like every other exhibitor was trumpeting “analytics”. Even Salesforce announced their own Analytics cloud. Why do you think analytics is suddenly such a hot topic? (BK) BK) Several factors have come together to bring analytics to life.

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Quit Obsessing About the Customer Journey

The Point

These days it seems to me that you can’t read a marketing blog, attend a marketing conference, listen to a marketing podcast, without hearing someone drone on about the customer journey. Suddenly, we are led to believe, the customer journey is all that matters. No two customer journeys are the same. Well, not so fast.

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ABM is a Strategy, Not a Campaign.

The Point

There are other differences: • Target account lists are typically based on industry sector, company size, or even complete whim, whereas ABM typically employs more insight-based account selection through such tools as predictive analytics.

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Video Tech Company Leverages SEM to Drive Enterprise Leads

The Point

Started in 2008 as the world’s first open source video player, JW Player pioneered video on the Web and today has customers in 193 countries, ranging from Fortune 500 companies to individual bloggers. The company’s flagship product, JW Player, is live on more than 2 million sites with more than 1.3 billion unique monthly views.

SEM 222
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Integrating Social Leads into the Demand Generation Funnel

The Point

In fact, one of our customers, a large global consultancy, recently compared the ROI of social ads with that of social advocacy. Our advanced analytics suite even goes into granular detail, such as the network, post and exact message which generated the clicks and conversions. However, that’s not necessarily true. times higher.

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Career Advice for a Young Marketer

The Point

Think social media management, content management, marketing automation, reporting and analytics. At bare minimum, you’ll be a better marketer for learning why customers buy. Wherever you are early on in your career, learn, train, get certified in as many technologies as you can, especially if it’s on someone else’s dime.