Martech

JANUARY 23, 2024

Dig deeper: 5 Black Friday trends marketers can act on Value for ecommerce customers As a successful ecommerce brand, ThriftBooks sells new and used books on Amazon, eBay and other book sites. ThriftBooks bases its ecommerce strategy on five pillars: price, book selection, product quality, customer service and loyalty programs.

Loyalty 112

Loyalty eCommerce Buzz Paid Search Agency 112

Sprout Social

JANUARY 3, 2023

More than ever, companies need to bleed every ounce of impact out of their social media. Social isn’t just about awareness anymore. It’s a tool for customer service and nurturing loyalty. A successful social media strategy is rooted in collaboration.

Social Media 118

Social Media Work Management Marketing Management Media 118

Navigate the Channel

DECEMBER 14, 2023

Social media marketing is the practice of using social media platforms to connect with your audience, build your brand, and drive business growth. Why Social Media Marketing Matters 1. Why Social Media Marketing Matters 1.

Social Media 65

Social Media Allocation Social Marketing Media 65

Brandpoint

JULY 14, 2023

Social media has transformed the way businesses engage with their target audience, and manufacturing companies are no exception. However, for manufacturing companies, quantifying the return on investment (ROI) of social media efforts can be complex. What is Social Media ROI?

Social Media 62

Social Media ROI Multi-Touch Attribution Paid Search Agency 62

Sharpspring

JULY 12, 2021

Looking for tips to optimize your brand’s community management for social media? We all know that building up your social media presence is a great way to improve brand awareness, create trust with your customers and increase your digital footprint. What Is Community Management for Social Media?

Social Media 97

Social Media Communities Work Management Tips 97

Oktopost

MARCH 15, 2021

We’re working from home, live streaming classes and get-togethers, and shifting even more of our social lives onto social media. For B2B marketers, the big news about the pandemic-inspired social media renaissance isn’t about vibing on TikTok, but about what’s been happening on LinkedIn.

Social Media 136

Social Media Webinar Metrics Media Marketing & Strategy 136

Sprout Social

FEBRUARY 16, 2023

Executing on a social media marketing strategy is like completing an obstacle course. Managing social through down markets requires an additional layer of focus, rigor and empathy. Keep reading to find out what you need to know to successfully navigate social media marketing through times of economic contraction.

Social Media 110

Social Media Work Management Marketing Management Social Marketing 110

Navigate the Channel

AUGUST 7, 2023

Social media platforms have revolutionized the way businesses interact with their target audience. Houzz: A social media platform for home improvement and design enthusiasts. Over time, it has evolved into a comprehensive social media platform for all things related to home improvement and design.

Social Media 65

Social Media Social Marketing Product Ad Building 65

Oktopost

AUGUST 10, 2023

This is where the strategic utilization of social media comes into play. While some businesses still put social media in the categories of brand awareness or community management exclusively, research claims that 75% of B2B buyers use social media to make buying decisions.

Social Media 62

Social Media Lead Ranking Sales Qualified Leads Peer-to-peer 62

Sprout Social

DECEMBER 20, 2022

This is your sign to create a “meet the team” social media post series to highlight employees who play a crucial role in shaping your brand—from your culture to your content to your finished products. A post shared by Sprout Social (@sproutsocial). What is a “meet the team” social media post?

Social Media 96

Social Media Media Work Management Distribution 96

Biznology

FEBRUARY 21, 2020

Mastering the art and science of acquiring customers via leading social media platforms is extremely valuable, given that all your potential customers, numbering billions, hang out on Facebook, Twitter, Instagram, and other social platforms. So, act normal. Don’t push your social followers to purchase from you.

Social Media 118

Social Media Acquisitions Ideal Customer Profiles Media 118

Sprout Social

MAY 10, 2022

Thanks to social media, the goals of brand marketers are within reach. Having a social presence is a top priority. Nearly one in two businesses consider social media their primary channel for external communication while 58% anticipate it becoming their primary channel in the future. What is brand marketing?

Social Media 115

Social Media Social Marketing Paid Search Agency Media 115

Influitive

OCTOBER 11, 2015

Customer engagement is highly correlated to customer loyalty ,” says Aimee Lucas , Customer Experience Transformist and VP at the Temkin Group , a customer experience research and consulting firm. However, loyalty can generate revenue on another front: demand gen. Loyal customers draw in more customers.

Loyalty 279

Loyalty Peer-to-peer Ideal Customer Profiles Word of Mouth 279

ClearVoice

DECEMBER 26, 2019

Find 250+ socially relevant national and international hashtags to help your brand get more engagement in 2020 with our free social media calendar. Through social media, we lose the human interaction and the ability to experience non-verbal communication. Tap into #hashtagholidays throughout the year. Have no fear!

Social Media 126

Social Media Media Ideal Customer Profiles Work Management 126

Convince & Convert

SEPTEMBER 1, 2015

Over the years, Convince & Convert has continued to refine its social media strategy process. I’ve pasted the slides below, but also included a short summary of the eight steps in our social media strategy process, as the slides are more visual than descriptive. Social Media Strategy in 8 Steps (Summary).

Social Media 167

Social Media Social Marketing Marketing Strategy Marketing & Strategy 167

Biznology

MAY 6, 2019

Social media is a fantastic platform for promotion. What’s more, social networks are an ideal place to find the perfect customer. You can engage with people on social media. You can engage with people on social media. However, navigating social media is no easy task. Here’s the thing.

Social Media 99

Social Media Media Content High Quality Lead 99

Sharpspring

JULY 10, 2021

Looking for tips to optimize your brand’s community management for social media? We all know that building up your social media presence is a great way to improve brand awareness, create trust with your customers and increase your digital footprint. What Is Community Management for Social Media?

Social Media 52

Social Media Communities Work Management Tips 52

ClearVoice

MARCH 7, 2020

In the industry of social media marketing, jargon is used loosely and things can change quickly. Social media is the thing that every brand acknowledges they need, yet many companies struggle to crack the code of success or lead conversions on the platforms. General social media marketing terms.

Paid Content 111

Paid Content Social Media Social Marketing Media 111

Sharpspring

JANUARY 6, 2020

Looking for tips to optimize your brand’s community management for social media in 2020? We all know that building up your social media presence is a great way to improve brand awareness, create trust with your customers and increase your digital footprint. What Is Community Management for Social Media?

Social Media 73

Social Media Communities Work Management Tips 73

The Customer

AUGUST 25, 2021

It’s time to revisit one of the simplest, most universal measures to test a company’s customer loyalty. Loyalty Should Be, Too. Companies need to be careful not to confuse customer satisfaction with customer loyalty; two very different measurements. Let’s Use RFM to Measure Customer Loyalty!

Loyalty 98

Loyalty Paid Search Agency Advertising Agencies Customer Satisfaction 98

Hubspot

OCTOBER 10, 2019

Ultimately, if done correctly, email and social can work together to drive leads and build brand loyalty with your target audience. While you've likely felt email marketing and social media marketing are at opposing ends of the marketing spectrum, they can undoubtedly work together to benefit your next marketing campaign.

Social Media 78

Social Media Email Marketing Social Marketing Media 78

seo.co

DECEMBER 30, 2020

Does Social Media Affect SEO? Include Links in Your Social Media Profiles. + Use Social Media to Share Content. + How Often to Share on Social Media for Link Building. Building a Following on Social Media for Link Building. But is it possible to build links using social media?

Link Building 83

Link Building Social Media SEO Ad Building 83

Webbiquity

JANUARY 23, 2024

Image credit: Mohammad Metri on Unsplash Effective customer retention methods can enhance loyalty and generate better word-of-mouth advocacy, ultimately boosting profits. This post outlines 10 key steps in using social listening to satisfy and retain more customers. Some key conversations may even slip through the cracks.

Customer Satisfaction 150

Customer Satisfaction Social Media Advertising Benchmark Acquisitions 150

KoMarketing Associates

APRIL 7, 2015

For social media marketers, spring-cleaning takes on an entirely new meaning. It’s no longer washing windows and scrubbing floors, but it’s organizing social audiences, reexamining the competition, and more. Not only will this help get all accounts up-to-date and organized, but it will also act as a timesaver.

Social Media 120

Social Media Organization Tips Media 120

Sprout Social

DECEMBER 13, 2018

Between running influencer programs and checking out the newest Instagram features, social media marketers in 2018 had a lot to handle. In 2018, we saw reports of social media networks misusing customer data and GDPR coming into play. Take a moment to reflect on this past year’s successes and losses. The conclusion?

Social Media 110

Social Media Social Marketing Paid Search Agency Advertising Agencies 110

Heinz Marketing

JUNE 2, 2023

By Carly Bauer , Marketing Consultant at Heinz Marketing In today’s highly competitive business landscape, building customer loyalty and trust is paramount to the success of any organization. But how can businesses cultivate customer loyalty and trust? When mistakes happen, own up to them and proactively address the situation.

Ad Building 105

Ad Building Loyalty Customer Satisfaction Word of Mouth 105

Convince & Convert

SEPTEMBER 21, 2010

I presented today at Social Media AZ , a new conference for Arizonans interested in, and practicing social media. This presentation: “Why Before How: The Keys to Developing a Social Media Strategy in 7 Steps&# also formed the basis for my recent MarketingProfs Webinar. Awareness, Sales, or Loyalty?

Social Media 168

Social Media Media Webinar Metrics Marketing & Strategy 168

Convince & Convert

MAY 1, 2013

Her social networking prowess is off the charts with 35 million Twitter followers and 56 million “likes” on Facebook. She did so by engendering immense loyalty from her fans through her music, her message, and the community she has built around them. Lady Gaga didn’t become the success she is today based solely on her talent.

Loyalty 161

Loyalty Word of Mouth Ideal Customer Profiles Communities 161

Sprout Social

NOVEMBER 15, 2016

Once thought of as just a passing fad, social media has had a tremendous impact on business over the past decade. Social platforms like Twitter and Facebook have transformed the way that people communicate and, in the process, have changed the way that businesses interact with customers. Developing a Social Media Strategy.

Social Media 94

Social Media Media Business Social Networks 94

ClearVoice

DECEMBER 26, 2019

Through social media, we lose the human interaction and the ability to experience non-verbal communication. However, there are opportunities to build connections with people across the world, and it can be through socially relevant holidays that we celebrate primarily online. January 2020 Social Media Calendar Hashtags.

Social Media 52

Social Media Media Ideal Customer Profiles Work Management 52

Webbiquity

DECEMBER 20, 2022

From social media posting to writing about your event in your email newsletter to promotional teasers and trailers, there are many ways you can raise awareness and inspire people to sign up early. Image credit: Teemu Paananen on Unsplash. Weave Your Brand into Your Event. Among the key brand elements to include are: Personality.

Event Marketing 326

Event Marketing Planning WOM Paid Search Agency 326

illumin

JANUARY 12, 2024

There are many different ways that marketers can build their ad strategies on Meta and their social media marketing does not have to be an island. In fact, social media strategy ideally falls within a broader programmatic strategy, taking advantage of better targeting. In 2019 , 56.3% of total programmatic ad spend.

Paid Search Agency 105

Paid Search Agency Ads Marketing & Strategy Funnel Advertising 105

Webbiquity

NOVEMBER 4, 2021

Each time you earn a customer’s loyalty, you’re also gaining their buying power. Direct mail, email, and social media advertising are all items in a marketer’s toolkit that should be leveraged to gain the trust of potential customers. These types of discounts, when offered, encourage people to act quickly.

Acquisitions 266

Acquisitions WOMM Marketing & Strategy Word of Mouth 266

Marketing Insider Group

DECEMBER 15, 2020

Your brand personality is what distinguishes you from your competitors and builds relationships and loyalty with your customers. People share high-quality content on social media. Building Customer Loyalty. Content marketing can be a highly effective way to build brand awareness. Source: EndeavorCreative.

Ad Building 343

Ad Building Content Marketing Brand Identity Branding 343

Contently

JANUARY 24, 2023

Brands that provide a seamless, personalized experience across channels can delight customers and drive loyalty. Even Google admits that social media is encroaching on its turf. To optimize their social media presence, brands should expand search engine optimization (SEO) strategies beyond Google to include other algorithms.

Marketing AI 195

Marketing AI Trends Planning Advertising Agencies 195

Webbiquity

JUNE 21, 2022

Furthermore, more influence equates to more aspirational qualities, which leads to increased brand loyalty and more brand ambassadors. Check their Amazon app or social media sites for reviews from other customers. One way to do this is by doubling down on social media marketing. Image credit: HubSpot.

Privacy Policies 342

Privacy Policies Brand Identity Branding Multi-Channel 342

Heinz Marketing

MAY 24, 2023

Their happiness, loyalty, and support can make or break a company, especially when things get tough. By investing in customer-centric strategies, such as personalized experiences, exceptional customer service, and proactive communication, businesses can build stronger relationships and boost customer loyalty. But you know what?

Word of Mouth 104

Word of Mouth Loyalty Differentiation Paid Search Agency 104