2010 – Welcome to the Age of Customer Service
Buzz Marketing for Technology
JANUARY 5, 2010
In this world where customers can create content at the drop of a hat – displaying their love or hate for a given company – should not be taken lightly. 10 BtoB Marketers Predictions for 2010 Around this time last year I wrote about some Predictions. The empowerment of the individual consumer can and will affect every brand.
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