Remove customer
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Regain Customer Loyalty With Content — an Interview With Jay Baer

ClearVoice

What about the importance of customer loyalty? What about creating post-purchase content to keep the very customers we worked so hard to attract and win? We can’t replace a customer with another as easily as before. We have to focus on providing useful content to our customers to continually build their happiness and success.

Loyalty 102
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How to Answer 25 FAQs on Content Marketing

Content Marketing Institute

10), and measurable custom conversion tracking (no. Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action. Bethany Chambers , North Coast Media .

FAQ 96
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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

Yes, your prospective customers are confused and uncertain. During my 15 years of Web site strategy and usability work (before I got all social media on you) I very much tried to live by the two-click rule (discover the most common questions customers have about your business, and answer them on your site within two clicks or fewer).

FAQ 139
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Best of 2008: Web & SEO Copywriting

WebMarketCentral

There you have it, the best writing on writing from 2008. Here are some tools, tips and guidance for crafting more effective and compelling web copy, from among the best articles and blog posts on web and SEO copywriting from last year.

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Social Network Analysis - KM4DevWiki

Buzz Marketing for Technology

9 Related FAQs/Wiki Pages. 11 Original Author and Subsequent Contributors of this FAQ. 13 FAQ KM4Dev Source Materials. Some of these functionalities are open source ( [link] ) and hence free, while others are for a fee and require a little customization. Related FAQs/Wiki Pages. Insert links to related FAQs].

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Best of 2008 (So Far) - Website Design, Part 1

WebMarketCentral

How can small businesses cost-effectively add sophisticated capabilities like custom search and social networking features to their sites? Learn the answers to these questions and more in some of the best blog posts and articles on website design published so far in 2008. What separates effective navigation from poor design?

Design 20
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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Although other marketing automation vendors like Unica and SAS are generally more expansive, Alterian has been particularly aggressive about integrated customer management. Previous acquisitions include Web content management (MediaSurface, 2008), contact optimisation (Campaign Calculus 2.0,