Cintell

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Understanding the B2B Buying Disconnect

Cintell

The 2018 B2B Buying Disconnect Report highlights the difference between how B2B technology buyers and vendors view the purchase process. It is understandable that buyers want to feel very confident in their purchase decision, given the money they are spending.

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15 Questions to Ask in Your Next Persona Interview

Cintell

Industry research shows that conducing primary research in the persona creation process is paramount to their success. Questions related to the buying process. When was the last time you purchased [category of offering]? Describe the process to me? What triggered you to make the purchase?

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Should your B2B Marketing Plan Include Company Personas?

Cintell

This enables us to understand, segment and target the marketing and sales process far more precisely to the organizations’ needs. As consumers, we know credit card companies track our purchases and use this information to segment us towards future promotions. If a company had a soul, the purchasing history is a window into it.

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What’s the Difference Between Buyer, Customer, and User Personas?

Cintell

Buyer personas encompass all of the differing roles or stakeholders involved in the purchase decision and are usually represented by decision maker, influencer, champion, and gatekeeper roles. Buyer personas are focused on prospects looking to solve a problem or meet an objective that your products, solutions or services help them to achieve.

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How Marketers Use Data to Develop Personas

Cintell

It is likely a matter of maturity in the persona optimization process – for some organizations, this is a helpful starting place. Within one title, you may have multiple groups with an entirely different purchase process, set of criteria, authority, motivation, and preference for buying a given solution.

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Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

At ANNUITAS we do a lot of research into what outside factors impact our customers (new regulations/ laws/ acquisitions/ new technology purchases) and dig deep to understand where buyers go for information, how they like to consume content and especially, what the trigger events are that put them into an active buying process (because buyers today (..)

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Magpies and 4 Other Things I Heard at the Inaugural SiriusDecisions Technology Exchange #SDTechX

Cintell

Having a strategy around what technology is purchased at your organization is important, sure. Kelvin’s strategy combines data, technology, process, and people in a way that has already seen demonstrable impact within the organization. There is an idea floating around claiming “technology is a strategy!”