Customer Experience Matrix

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Lead Genius Adds a Dash of Artificial Intelligence to Account Based Marketing

Customer Experience Matrix

Lead Genius is a good example. But Lead Genius was founded in 2011 to commercialize university research into combining AI with human inputs. Like many data gatherers, Lead Genius uses a combination of Web and other sources to build company and contact lists. Lead Genius does this too. Plan interactions.

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Active Conversion Offers Strong Lead Management and Leaves Out the Rest

Customer Experience Matrix

Summary: Active Conversion helps marketing and sales departments make the best use of leads they’ve generated outside the system. These functions, plus supporting features for database management, content management, sales system synchronization, and reporting, form a basic template for measuring demand generation software.

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Mautic Offers Free, Open Source Marketing Automation

Customer Experience Matrix

Mautic will encourage such support by building a marketplace for users to sell or share resources such as workflows and templates. It is also putting together its own set of templates and workflows to help users get started. I started with the lead import feature, which was rather barebones. Lead scoring is also fairly powerful.

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Vizury Combines Web Page Personalization with a Customer Data Platform

Customer Experience Matrix

The messages are built by templates which can include variables such as first name and calculated values such as a credit limit. Message templates are embedded in what Vizury calls an engagement, which is associated with a segment definition and can include versions of the same message for different channels.

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Blueshift Offers a Simple B2C Customer Data Platform

Customer Experience Matrix

B2B CDPs have favored analytical applications like lead scores and churn predictions. Blueshift lets users specify a sequence of steps by filling out forms to define the segment, channel, and content template for each step and time between steps. Everyone else wants to combine the database with a practical application.

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Engagio Goes Beyond Account Based Marketing to Unify Marketing, Sales, and Service

Customer Experience Matrix

Like Engagio’s earlier analytics products, PlayMaker starts by pulling data from Salesforce.com CRM and attaching leads to accounts. Remember, or be shocked to learn, that leads in Salesforce are independent of accounts; when they are connected to accounts they become contacts. Let’s look a little closer.

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True Influence's LeadPAC Offers Pay-Per-Click Email. Think About It.

Customer Experience Matrix

It’s a major improvement over traditional lead generation. I’ve seen marketing agencies and direct response media that work on a cost-per-lead basis. True Influence CEO Brian Giese said the goal with LeadPAC is to give marketers a way to create real leads quickly, using AdWords as a model.